Program Supervisor

About The Help Group
Founded in 1975, The Help Group is the largest, most innovative, and comprehensive nonprofit in the United States serving children with special needs related to autism spectrum disorder, ADHD, learning disabilities, developmental delays, abuse, and emotional problems. Its broad range of mental health and therapy services and residential programs extends its reach to more than 6,000 children and their families each year.

Company Overview
Families in our society today face tremendous challenges. Join our team and help make a difference in those family lives! The Help Group offers unparalleled academic programs, mental health support, therapy, life coaching, vocational training, specialized social and residential programs, and resources for LGBTQ+ youth and families. These initiatives touch the lives of over 6,000 clients a year and continue to expand in reach and impact.

Position Title
Clinical Program Supervisor (LMFT or LCSW with DMH experience) – Inglewood

Position Details

Full‑Time

Location: Inglewood

Minimum Qualifications

MSW, MFT, LCSW, or Psy D. in psychology, counseling, social work or related field; valid California clinical license: Licensed for 2 years or more preferred.

Minimum four years of experience providing therapy with children, TAY, and families in clinic and/or community‑based social service program specific to emotionally disturbed children and adults.

Knowledge and skills in the areas of individual, group, and family therapy.

Experience with Department of Mental Health documentation and electronic health records system required.

Expertise in the coordination of intensive services both in a clinic and community setting is required, hospital experience is a plus.

Two years’ experience in the mental health field supervising a multidisciplinary team.

Knowledge of Department of Mental Health regulations.

Job Summary
Under the supervision of EPI‑LA Program Manager, coordinates and supervises clinical and programmatic PIER operations in close collaboration with the County EPI‑LA team and the agency EPI, LA Team, including psychiatric support provided by a Licensed Mental Health Nurse Practitioner or Mental Health Psychiatrist, ensuring compliance with contract and funding agreements. Implements adjustments to clinical operations in response to contractual, programmatic, and/or internal policy changes. While carrying a limited caseload, oversees and monitors systems to ensure consistent and efficient daily clinical operations within EPI‑LA Program. Participates in Statewide Early Psychosis Learning Health Care Network and Evaluation (EP Learning Network).

Essential Duties and Responsibilities

Coordinate development of the Program’s multidisciplinary community outreach and mental health services team ensuring its participation in community outreach per the EPI‑LA model outlined in contractual requirements.

Work in close collaboration with County EPI‑LA team throughout the program.

Ensure EPI‑LA team participation in the Training Institute (PTI) trainings, consultation calls, webinars, fidelity reviews as required to maintain fidelity to the PIER model at all times.

Conduct EPI‑LA team meetings twice a week to discuss screened clients, assign clients, discuss and review client treatment and progress, disposition of the case, and coordinate outreach efforts.

Provide individual and group supervision to assigned staff and provide field‑based supervision as needed; manage and oversee staff caseloads and ensure programmatic, clinical and contractual compliance and that services are based on the individual needs of each client.

Coordinate and oversee service delivery by all staff assigned to each client including case management, psychiatric and psychotherapeutic therapy, vocational/educational, peer and community supports.

Monitor monthly service objectives and progress on productivity goals to ensure program meets its fiscal contract requirements.

Ensure EPI‑LA team and EP liaison are available to the client and the County at least eight hours a day with flexibility to be available in the afternoon and/or evening appointments to accommodate clients’ school and work schedules.

Ensure staff productivity levels are met on a consistent basis.

Oversee intake process and monitor documentation for new and existing clients to ensure timely completion of assessments, ISPs and all pertinent documentation.

Ensure effective coordination of services for clients and families with both internal and external providers.

Interface with DCFS, DMI‑I, probation, court systems, schools and other community liaisons to increase referrals and enhance seamless service coordination, whenever needed.

Identify training needs and opportunities to ensure all program staff are appropriately trained to pre‑established program requirements, as well as programmatic changes presented by DWI, DCFS, and/or PD.

Interview prospective staff for the open program positions.

Ensure data collection and outcome evaluation quality of services are gathered and submitted per EPI‑LA model requirements.

Work closely with Quality Assurance Director to ensure documentation requirements are met in the EPI‑LA Program.

Participate in managers’ meetings, staff meetings, utilization review meetings and other agency‑wide meetings as needed to provide information, ideas and suggestions that improve the quality of service delivery in the EPI‑LA Program.

Attend monthly Service Area Advisory Committee (SAAC) meetings and actively collaborate with EP Learning Network.

Facilitate and maintain collaborative and supportive relationships with SPA 6 community organizations and attend meetings as appropriate following EPI‑LA Program fidelity.

Comply with agency guidelines, policies and procedures.

Comply with applicable professional licensing certification requirements and ethical standards.

Benefits
The Help Group offers training opportunities, a supportive, professional work environment, and great benefits, including:

Medical, Dental, Vision, and Life Insurance – options for 100% employer‑sponsored plans.

403(b) Retirement Plan.

529 College Savings Plan.

Employee Assistance Program.

Flexible Spending Account.

Vacation and Sick Leave.

Benefit Hub – Employee Rewards and Incentives.

Pet Insurance.

Learn More About Our Intensive Family Based Services: Full‑Service Partnership (FSP), PIER Early Psychosis (EP) Program, Wraparound Program.

www.thehelpgroup.org

Salary range represents the low and high end of the salary for this role. Salaries vary based on factors including professional and academic experience, certification, training, responsibilities and other business and organizational needs. The range listed is one component of our total compensation package. Salary decisions are dependent on the circumstances of each hire. The Help Group reserves the right to modify this pay range at any time. If your requirements fall outside this range, you are still welcome to apply.

We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.

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