Band & Orchestra Sales Manager

Job Overview

Sweetwater, the nation’s #1 online retailer of pro audio equipment and music instruments, is seeking to hire a Band & Orchestra Sales Manager to our growing Music Store team! Our Music Store at Sweetwater is booming, and we are continuing a concerted push into the Band and Orchestra category. This is a very special, unique, and extraordinary opportunity to play a pivotal role in the growth and expansion of the Band & Orchestra business. Working in close partnership with Music Store leadership, Institutional Sales, School Relationship Managers, and Marketing, this role plays a critical part in the growing awareness that Sweetwater is the most credible and trusted source for Band & Orchestra needs within the country. Success in this role means building a high‑performing team, developing future leaders, and consistently delivering results that strengthen the organization’s position as the most trusted Band & Orchestra resource in the country.
Job Responsibilities

Serve as the primary in-store leader for all Band & Orchestra sales, rental, and repair activities, with full accountability for annual revenue growth across the category
Lead rental-focused training initiatives and serve as the primary store representative for Rental Manager enhancements, ensuring store needs and feedback are well represented
Own store coverage planning and ensure the team is properly staffed to support peak B&O sales, rental, and event activity
Provide on-the-floor support to sales team to drive team building and leadership growth
Develop salespeople to balance and maintain the highest quality of engagement and salesmanship, Store Presentation, and training
Evaluate team performance, provide feedback, one-on-one follow-ups and work on performance and reviews
Outreach and travel to local and regional partners, universities, and institutions to grow Sweetwater's book of business
Qualifications

Strong leadership and business acumen
Stellar verbal and written communication skills
Dedication to top-notch customer service
Previous experience in B&O retail and rental operations
Five or more years of retail sales management
Undergraduate in a Music or Music Tech program preferred
Ideal Team Player

WOWs The Customer – You possess a deep passion and desire for creating amazing customer & colleague experiences
Gets Things Done – You have a great work ethic and move through tasks with a sense of urgency
Obsesses over the Details – You are committed to paying attention to the details
Drives Continuous Improvement – You are always focusing on effective and efficient work and ways to get better
Develops the Future – You are committed to the pursuit of growing personally & professionally and have a focus on bringing your colleagues along in that journey
Work Location & Conditions

Relocation to our state‑of‑the‑art campus in Fort Wayne, IN is required. This position requires working on-site at our headquarters in Fort Wayne, IN, and includes evening and weekend shifts.
EEO Statement

We are an equal opportunity employer. We welcome applicants from all backgrounds to apply.

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