Specialty Strategic Account Executive - Houston, TX

Improve the lives of others while Caring. Connecting. Growing together. At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized.

The Strategic Account Executive, Specialty Benefits will ensure retention and growth of existing business; and successful on‑boarding of new specialty product customers (dental, vision, life, disability, accident, critical illness, hospital indemnity and FMLA). This position involves extensive interaction with clients, brokers, UHC and UnitedHealth Care functional areas to implement and manage accounts. The Strategic Account Executive will service clients within our Key Accounts division who have Specialty Benefits in force.

Primary Responsibilities

Forge relationships with key customers and consultants, and act as main Specialty Benefits contact for UnitedHealthcare, and be the lead representative of UnitedHealthcare for stand‑alone accounts

Develop and monitor client financial performance, including renewal planning and negotiation

Participate actively in renewal business proposal activity, profiling the group, requesting underwriting or other data necessary to perform reliable, defensible prospect case calculations for pricing and quoting to renew customers year over year in the lives segment

Clearly demonstrate the value propositions for specialty and ancillary business to improve customer growth and retention

Secure new business through marketing and effective product and service expansion

Exceed objectives for customer and broker satisfaction, persistency, and for developing new business with existing accounts

Perform a variety of account management functions related to the continued growth, profitability, and retention of quality business and development of solid relationships with key producers

Partner with Medical Account Team on shared customers

Be a subject matter expert of Specialty products, service and technology for customers and brokers

Perform customer service responsibilities including information correspondence with producers, communications with home office staff in answering questions, negotiating rates, or providing case information, expedition materials (i.e., applications, disclosures, etc.) needed to manage the established book of business, and gathering reliable data for underwriting

Demonstrate sales, marketing, and technical expertise in customer and broker meetings

Work with Account Executives to help win new business and to participate in finalist presentations and Key RFP activity

Add value to sales and account management process by coordinating telephone discussions, face‑to‑face meetings, scheduling quarterly and annual meetings, and preparation/distribution of account reports, as requested.

Develop relationship with producers to assist in upsell opportunities as directed by sales staff

Responsible for implementation and ongoing service for new customers, specifically specialty product stand‑alone customers.

Responsible for account management across a specific region

Create and support the implementation of strategic plan for assigned region

Support and participate in Sales presentations and processes

Responsible for training and updating information related to customers across organization

Measure and report on persistency rates and issues associated with region

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

1+ years of sales or account management experience with specialty benefits products (dental, vision, life, disability, accident, critical illness, hospital indemnity and FMLA)

Maintain a valid Life and Health License as required by state or obtain upon hire

Experience working with brokers and consultants, especially for groups

Proven ability to present material in a group setting

Proven ability to work with internal and external business contacts at all levels, capable of negotiating and navigating challenging political situations

Proven dedication to meeting customer expectations and requirements while maintaining balance with business requirements

Driver’s License and access to reliable transportation

Pay is based on several factors including local labor markets, education, work experience, certifications, etc. The salary for this role will range from $xx,xxx to $xx,xxx annually based on full‑time employment. This role is also eligible to receive bonuses based on sales performance. In addition to salary, we offer a comprehensive benefits package, incentive and recognition programs, an equity stock purchase plan and 401(k) contribution (all benefits are subject to eligibility requirements). We comply with all minimum wage laws as applicable.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.

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