Membership and Leisure Sales Manager - Beach House Fort Lauderdale

The Beach House Fort Lauderdale, A Hilton Resort is looking for a dynamic candidate for the Membership and Leisure Sales Manager role.

The resort offers 10,000 sq. ft. of indoor event space, including a ballroom, breakout rooms, and an oceanfront venue. It has 374 suite rooms on 25 stories, positioned on North Beach.

The ideal candidate has 1–3 years of experience in hospitality membership, leisure sales, or recreational activities within a full‑service hotel, and strong administrative and multitasking skills. The role supports and enhances the hotel’s membership program while nurturing leisure sales and travel agency accounts.

Pay Rate
This hourly role ranges from $26.00 to $28.50 per hour, depending on experience, and is eligible to participate in the Hilton Sales Incentive Plan.

Shift Pattern
Primarily Monday–Friday office hours with flexibility to adjust schedules for member events and client appointments.

The Benefits

Access to pay when you need it through DailyPay

Medical Insurance Coverage – for you and your family

Mental health resources including Employee Assistance Program

Best-in-Class Paid Time Off (PTO)

Go Hilton travel program: 100 nights of discounted travel

Parental leave to support new parents

Debt-Free Education: access to a wide variety of educational credentials through a partnership with Guild Education, including college degrees and professional certifications

401K plan and company match to help save for retirement

Hilton Shares: employee stock purchase program (ESPP) – 15 percent discount

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

Role Overview
This position encompasses two roles: Membership Manager and Leisure Sales Manager, focusing on building relationships and maximizing revenue.

Membership Manager Responsibilities

Membership Growth & Sales

Drive new membership acquisitions by identifying and pursuing leads through networking, real estate partnerships, and internal referrals.

Conduct high‑touch tours of resort facilities, including Spa Q, Fitness by Pecor™ and signature dining outlets (S3, Ilios, Nubé).

Manage the sales pipeline and CRM database to track prospects, applications, and onboarding.

Member Relations & Retention – act as the primary point of contact for Q Club members, resolving issues with discretion and professional warmth.

Execute a comprehensive “New Member Orientation” program to ensure members immediately utilize their perks.

Monitor member engagement and satisfaction; conduct exit interviews to identify areas for improvement and maintain high retention rates.

Programming & Event Curation – design and host exclusive social calendars, including “Chef’s Tastings,” cocktail receptions, and holiday‑specific VIP events.

Coordinate with the Executive Chef and Spa Director to create “Member‑Only” perks, such as menu previews and wellness retreats.

Collaborate with off‑site partners to facilitate member access to external amenities.

Operations & Communication – oversee the distribution of monthly newsletters, event invitations, and digital communications.

Manage the membership budget, including dues collection and marketing expenses.

Train resort staff (valet, concierge, and F&B) on Q Club recognition standards to ensure seamless preferred status treatment throughout the property.

Leisure Sales Manager Responsibilities

Create and implement effective sales strategies to increase production across all managed accounts.

Build and maintain strong relationships with leisure travel partners, key accounts, and clients to foster loyalty and repeat business.

Identify new opportunities by tracking leisure trends, competitor activities, and travel trends to stay ahead in the market.

Represent the organization at trade shows, roadshows, and sales missions to promote leisure offerings and network with potential clients.

Monitor account performance and adjust sales strategies to meet revenue targets and enhance customer satisfaction.

Qualifications & Skills

Experience – 1–3 years of experience in luxury membership management, high‑end real estate, or private club operations; proven experience in sales, preferably within the hospitality leisure sector with a strong understanding of leisure travel.

Hospitality Mindset – a “yes‑first” attitude with the ability to handle high‑net‑worth individuals with poise and professionalism.

Sales Acumen – proven track record of meeting or exceeding sales targets and managing a CRM (Salesforce experience is a plus).

Communication – exceptional written and verbal communication skills; ability to represent the brand at high‑profile community events.

Flexibility – ability to work occasional evenings and weekends for member events and holiday celebrations.

Company Values & Desired Attributes

Values

Hospitality – passion for delivering exceptional guest experiences.

Integrity – do the right thing, all the time.

Leadership – leaders in our industry and in our communities.

Teamwork – team players in everything we do.

Ownership – owners of our actions and decisions.

Now – operate with urgency and discipline.

Attributes

Quality

Productivity

Dependability

Customer Focus

Adaptability

#J-18808-Ljbffr