Customer Experience Lead - Guide, Mentor, Drive Sales

CarMax Business Services is seeking a Senior Customer Specialist in Jackson, TN, dedicated to delivering an exceptional customer experience. You will assist customers in every step of their journey, from appraisals to financing, while mentoring associates and maintaining operational excellence. Strong communication skills and the ability to thrive in a fast-paced environment are required. Join a company recognized as one of the Fortune 100 Best Companies to Work For and contribute to a culture of innovation and community engagement.
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