AV Equipment Service Tech - Student Life

About the Opportunity
The primary purpose of this position is to execute the daily audio‑visual technical support operations for all meetings and events held in the Mountainlair.

Benefits

18 sick days per year (for personal illness, care for sick family, or scheduled medical appointments)

401(a) retirement savings with 6% employee contribution match and ongoing health insurance eligibility

Wellness programs

Responsibilities

Plan and execute daily technical support operations, including preparing equipment for specific meetings/events

Coordinate meetings/events planning details with supervisor and Mountainlair Reservations

Move equipment from storage to meeting/event locations and set up equipment in assigned locations

Meet with event clients to discuss last‑minute needs and conduct post‑event reviews and evaluations

Tear down equipment, return to storage, and clean and organize workspaces

Coordinate with Facilities and Catering for event setups as necessary

Coordinate with Mountainlair Night Operations on equipment retrieval and storage

Complete a written post‑meeting/event summary

Manage and maintain the inventory of audio‑visual equipment, including microphones, portable sound systems, LCD projectors, and web cameras

Demonstrate, train, supervise, and instruct student technicians on equipment usage and the operation of permanent meeting room computers, A/V equipment, and computer software

Perform basic repair and preventive maintenance on equipment, conduct regular meeting room computer software updates, and perform regular security checks of equipment

Research equipment upgrades and replacements and coordinate and execute equipment purchases

Qualifications

Related training obtained through a post‑high school program of up to eighteen (18) months plus two to three (2‑3) years of directly related work experience, or an equivalent combination of experience and training that provides the required knowledge, skills, and abilities

A minimum of two (2) years of concurrent experience in the following areas:

Computer software and information technology

Customer service

Any equivalent combination of related education and/or experience will be considered

All qualifications must be met by the time of employment

Knowledge, Skills & Abilities

Strong computer and information technology skills

Excellent organizational skills

Strong interpersonal skills

Good management of stressful situations

Physical Demands

Daily lifting and carrying of audio‑visual equipment (50‑75 lbs)

Daily standing during events

Requirements

Valid Driver’s License – employee required to drive state vehicles

West Virginia University is an Equal Opportunity Employer. We invite all qualified applicants regardless of race, color, religion, sex, national origin, age, disability, genetic information, or Veteran status.

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