Sales Coordinator

Role Description
We are seeking a highly organized and motivated Sales Operations Coordinator to support the Director of Black Label in

New York City . This is a

full‑time, on‑site role which includes one remote day

responsible for managing client accounts, coordinating production timelines, and supporting internal workflows across sales, production, and operations. The role includes overseeing project execution, maintaining clear communication between stakeholders, and ensuring all deliverables are completed accurately and on time within a fast‑paced, detail‑driven environment.

Core Responsibilities

Prepare and deliver weekly client status reports, including sales, pipeline, and production updates

Own client communication, including updates, approvals, follow‑ups, and scheduling

Maintain accurate and structured CRM data within HubSpot across all accounts

Project Management & Execution

Manage client orders from concept through production and final delivery

Build and maintain production WIP, costing sheets (advanced Excel), product calendars, and line sheets

Track and drive progress on quotes, invoices, factory POs, and production timelines

Proactively identify and communicate delays, ensuring projects stay on track

Cross‑Functional Coordination

Track tasks, timelines, and deliverables using Monday.com and HubSpot

Act as the central point of coordination between Sales, Production, and Operations

Lead internal check‑ins and ensure deadlines are met across departments

Partner with Finance to track AR, update payment schedules, and ensure timely invoicing and collections

Studio & Showroom Operations

Manage daily operations of the NY showroom, including opening and closing procedures

Welcome and coordinate visits for key clients

Oversee showroom inventory, ordering, and general maintenance

Manage appointment scheduling and showroom calendar

Handle physical product movement as needed (up to 50 lbs)

Qualifications
2–5 years experience in:

Sales operations

Production coordination

Apparel / merchandising / manufacturing experience preferred but not required

Advanced Excel / Google Sheets skills

Comfortable with formulas, costing models, and data tracking

Experience with CRM systems (HubSpot strongly preferred)

Experience with project management tools (Monday.com or similar)

Strong understanding of sales pipelines and production timelines

Comfortable working on Mac OS

Ideal skills: organized, systems thinker, problem solver

Works out of the NYC showroom 4 days per week, 1 remote day

Flexibility to attend events and functions outside of office hours

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