Hotel Sales Manager

Hotel Sales Manager Introduction
Welcome to Thind Management, a family‑owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties.

With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights.

We live and breathe Thind’s motto “We’ll Take It from Here”.

Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members.

Job Summary
We are seeking an experienced and motivated Hotel Sales Manager to lead our sales efforts and drive revenue growth for our property.

The Sales Manager will be responsible for developing and executing strategic sales plans, building strong client relationships, and maximizing occupancy and revenue through group bookings, corporate accounts, and local partnerships.

This role requires a dynamic individual with excellent communication skills, a deep understanding of the hospitality industry, and a passion for delivering exceptional service.

Core Job Responsibilities & Duties
Develops and executes strategic sales plans to achieve room revenue and event sales targets.

Develops and executes package plans, special sales activities, promotions, public relations activities and materials, advertising, etc.

Solicit and secure new group and corporate accounts through direct sales calls, site visits, networking, and industry events.

Maintain strong relationships with current clients to foster repeat business and referrals.

Collaborate with the front office, catering, and operations teams to ensure seamless execution of booked business.

Monitors group booking pace, alerting clients of deadlines (deposits, cut‑off date); promptly notifies affected departments of significant inventory changes.

Track sales activity using CRM tools and prepare daily, weekly, and monthly sales performance reports.

Communicate regularly with the general manager and executive team to provide updates on sales performance, strategies, and initiatives.

Monitor local market trends, competitors, and opportunities to refine sales strategy.

Represent the hotel at trade shows, conferences, and community events.

Recommends and takes appropriate action to maximize sales during high and low seasons.

Creates effective business cases to demonstrate the need for additional amenities and services to facilitate additional revenue.

Work closely with revenue management and marketing functions to develop strategies to maximize RevPAR and grow market share.

Perform any other duties as assigned by the Executive team & Ownership.

Qualification Standards & Company Requirements

Bachelor’s degree in Business Administration, Marketing, Hospitality Management or MBA is preferred

At least 5‑years of experience in the hospitality industry

At least 3‑years of experience in hotel sales with a proven track of success in a similar sales leadership role in the hospitality industry and knowledge of hotel sales

Strong knowledge of hotel operations, revenue management, and market dynamics

Excellent leadership and team management skills, with the ability to inspire and motivate a sales team

Strong communication and negotiation skills, with the ability to build and maintain relationships with key clients

Analytical mindset and the ability to interpret data and make strategic decisions

Ability to manage and lead a team

Strong understanding of P&L statements and the ability to reach impactful strategies

Strong organizational and time management skills

Ability to work independently and as a team in a fast‑paced environment

Proficient in Microsoft Office and hotel management software(s), and customer relationship management (CRM) software

Must have a flexible work schedule

Please note that specific job requirements and responsibilities may vary depending on the company’s policies, size, and other factors.

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