Relationship Manager - Midwest

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day—quickly, reliably, and securely. If you want to make an impact on a global scale, come make a difference at Fiserv.

Relationship Manager - Midwest
About your role
A successful Relationship Manager at Fiserv takes pride in leading and maintaining significant business relationships with a small portfolio of large clients. You'll leverage Fiserv solutions to maximize client growth and profitability, ensuring satisfaction, retention and increased profitability. Being a trusted advisor, you will help our clients navigate their strategic objectives with Fiserv’s innovative solutions.

What you’ll do

Establish and maintain effective relationships with key senior‑level executives and decision‑makers at client organisations.

Understand clients’ business challenges, strategic goals and critical success factors to position Fiserv solutions that meet their needs.

Leverage Fiserv’s internal resources, engaging business unit and corporate executives, to strengthen client relationships and drive success.

Develop comprehensive client Account Plans annually that incorporate input from multiple Fiserv business units and set concrete action plans.

Promote client engagement in Fiserv events such as conferences, user group meetings and focus group meetings.

Develop and implement client retention strategies, including timely Service Agreement Renewals.

Monitor client satisfaction and foster continuous improvement while communicating insights internally and externally.

Drive revenue growth by aligning Fiserv’s capabilities with clients’ needs, creating formal proposals for additional products and services.

Responsibilities listed are not intended to be all‑inclusive and may be modified as necessary.

Experience you’ll need to have

6+ years of experience in sales, financial institutions or banking industry, with bank management and operations experience.

Experience managing and growing relationships with large, complex financial organisations.

Experience in strategic account planning with demonstrated success.

Bachelor’s degree and/or equivalent combination of education, work history and military experience.

Experience that would be great to have

Additional specialised training in banking.

Knowledge of Fiserv systems.

Fundamental knowledge of financial data processing systems and host‑based computer systems.

How you’ll work

This role requires use of a computer and audio equipment.

This role requires frequent travel 50%.

Sponsorship
You must currently possess valid and unrestricted U.S. work authorisation to be considered for this role. Individuals with temporary visas—including, but not limited to, F‑1 (OPT, CPT, STEM), H‑1B, H‑2 or TN—or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv

Fuel Your Life programme to support your physical, financial, social and emotional well‑being.

Paid holidays and generous time away policies.

No‑cost mental health support through Employee Assistance Programs.

Living Proof programme to recognise your peers’ extra effort with points redeemable for rewards.

Eight Employee Resource Groups to foster a collaborative culture and expand your network.

Unparalleled professional growth with training, development and internal mobility opportunities.

Medical, dental, vision, life and disability insurance options available from day one.

Retirement planning and discounted shares with the Employee Stock Purchase Plan.

Tuition assistance and reimbursement programme.

Paid parental, caregiver and military leave.

Salary Range
$59,500.00–$93,100.00

These pay ranges apply to employees in Minnesota. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual’s status as a veteran.

Our commitment to Equal Opportunity
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com.

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