Director of Digital Strategy

Summary

This vacancy is being announced to fill the

Director of Digital Strategy

position within the Department of Commerce, International Trade Administration, Office of the Deputy Under Secretary, Office of Public Affairs (DOC/ITA/ODUS/OPA).

Interested applicants are encouraged to apply for this leadership opportunity!

Learn more about this agency

Duties

Help

As a Director of Digital Strategy, you will perform the following duties:

Directs digital solution development to improve customer experience with ITA's programs and services.
Leads digital transformation and strategy, improving how ITA engages and serves customers via digital touch points, empowers employees providing services, and optimizes service processes using digital media and technology investments.
Develops a long-term program management plan for achieving digital maturity and sustainable business transformation.
Administers ITA's digital services portfolio, including Trade.gov, ITA's flagship web presence offering a diverse portfolio of content-based, interactive and transactional service offerings for customers needing assistance with trade and investment matters.
Provides expertise and is responsible and accountable for overall planning, direction, and timely execution of the Digital Services Program portfolio.
This Job Opportunity Announcement may be used to fill other Director of Digital Strategy GS-0301-15, full performance level, GS-15, positions within the Department of Commerce in the same geographical location or local commuting area with the same qualifications and specialized experience.

Requirements

Help

Conditions of employment

You must be a U.S. citizen to apply for this position.
This position requires a

SECRET CLEARANCE.

You must be able to obtain and maintain the required clearance.
You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs.
A supervisory probationary period may be required.
Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see https://www.sss.gov/).
If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application.
All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
Bargaining Unit Position: No
Confidential Financial Disclosure Report (OGE form 450): No
Permanent Change of Duty Station (PCS) Expense: will not be paid
License required: No
Drug Test Required: This position is subject to pre-employment drug testing and random drug testing thereafter.
Time-in-grade/band requirements must be met by the closing date of the announcement unless eligible for special hiring authority, reinstatement eligible, non-current Federal employee applying as a VEOA eligible which do not require time-in-grade/band.
Qualifications

SPECIALIZED EXPERIENCE REQUIREMENT

To qualify at the GS-15 level, you must possess one full year (52 weeks) of specialized experience equivalent to the GS-14 in the Federal service. Specialized experience is defined as:

Leading or overseeing enterprise digital transformation or modernization initiatives, e.g., setting digital strategy and guiding organization-wide efforts to improve customer experience, service delivery, or operational performance.
Managing or directing digital programs, portfolios, or mission-support systems, including cross-functional and cross-organizational coordination, e.g., coordinating or overseeing digital services, platforms, or systems and aligning stakeholders to support program execution.
Developing strategic plans or long-term initiatives, e.g., setting priorities or defining objectives to guide organizational or digital service improvements.
Qualification requirements in the vacancy announcements are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook, which contains federal qualification standards. This handbook is available on the Office of Personnel Management's website located at: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=Occupational-Series

Applicants must possess one year of specialized experience equivalent in difficulty and responsibility to the next lower grade level in the Federal Service. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills and abilities to successfully perform the duties of the position. This experience need not have been in the federal government.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations e.g., professional; philanthropic, religious; spiritual; community, student, social). Volunteer work helps build critical competencies; knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

There is no positive education requirement for this position.

Additional information

The following links provide information on various hiring authorities that do not fall under competitive examining procedures; however, they may enable you to apply through merit assignment procedures, or be eligible for a non-competitive appointment.

Career Transition Assistance Plan (CTAP)
Interagency Career Transition Assistance Plan (ICTAP)
Military Spouse Non-Competitive Hiring Authority
Veterans Recruitment Act (VRA)
Veterans Employment Opportunities Act (VEOA)
30% or more disabled veterans
Persons with disabilities

ICTAP and CTAP Eligibles:

CTAP and ICTAP candidates will be eligible if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a rating of 85 out of 100. Information about ICTAP eligibility is on the Office of Personnel Management's Career Transition Resources website at: Employee Guide to Career Transition

Military Spouse:

The spouse of a member of the armed forces seeking eligibility under the non-competitive hiring authority of certain military spouse MUST submit various required documentation by the closing date of the announcement in accordance with one of the three below eligibilities:

Spouse of a member of the armed forces serving on active duty,
Spouse of service member who incurred a 100% disability, or
Un-remarried widow or widower of a service member killed while performing active duty.

Please review the "Required Documents" Section for specific documents pertaining to each of the above eligibilities that MUST be included with your application, if you are applying as a Military Spouse.

Current or Former Political Appointees:

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES, or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Reasonable Accommodations (RA) Requests:

If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.