Join the Clean Energy Revolution
Become a Senior Advisor, Marketing at Southern California Edison (SCE) and build a better tomorrow. As the Senior Advisor, Marketing on the Customer Experience team, you will play a vital role in shaping a sustainable future at SCE. Reporting to the Senior Manager, Marketing for Affordability, you will lead the development and implementation of innovative marketing strategies to help customers understand and drive adoption of various programs, such as income‑qualified programs, and resources that can help customers save and manage their bills. Your responsibilities will include designing customer journeys and orchestrating marketing efforts that resonate with our diverse audience. You’ll collaborate with cross‑functional teams to leverage data‑driven insights and SCE’s Martech stack, enhancing customer engagement, optimizing marketing campaigns, and measuring performance outcomes. By advancing these initiatives, you’ll help improve awareness of critical affordability programs and strengthen customer trust, while supporting SCE’s broader mission for a sustainable energy future.
As a Senior Advisor, Marketing, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?
Responsibilities
Oversee the company's marketing efforts, effectively delivering the brand and strategic messaging to both internal and external audiences, including the design of key campaigns and promotional strategies while empowering the marketing and communications team.
Develop and orchestrate marketing technology‑driven campaigns across program portfolios, while leading both marketing and technical requirements for IT which impact both short‑term and long‑term Marketing Technology strategies.
Ensure the brand is delivered consistently, cohesively, and in a compelling manner across all communications vehicles, brand guidelines, messaging, and strategic direction internally and externally.
Oversee the development of critical relationships with corporate and industry media organizations, communities, trade associations, and other affiliated non‑industry organizations in order to help position the company positively.
Drive the creation of compelling marketing campaigns and manage campaign execution across multiple channels within the organization.
Oversee and analyze spending and assess ROI for promotional activities, including digital marketing, advertising, collateral, and internal and external events/conferences; identify and make recommendations to improve ROI consistently.
Define future state marketing plans to support new and emerging programs.
Design and implement strategic marketing plans for SCE's programs and services, heavily skewing towards Business‑to‑Business (B2B) lead generation marketing and sales programs.
Develop multi‑channel go‑to‑market implementation plans grounded on strategic channel/media planning and execution.
Ensure the protection of all physical, financial and cybersecurity assets, and properly access and manage private customer data, proprietary information, confidential medical records, and other types of highly sensitive information with the highest standards of conduct and integrity.
Minimum Qualifications
Ten or more years of experience in marketing communications.
Preferred Qualifications
Bachelor’s degree or higher in Marketing, Communications, Business, or a related field.
Five or more years of experience creating and implementing personalized customer journeys utilizing marketing automation platforms.
Proven track record of developing marketing strategies that drive customer engagement.
Familiarity with Adobe Experience Platform, Salesforce Marketing Cloud, or equivalent enterprise‑grade multi‑channel marketing platforms.
Experience managing vendor relationships to enhance marketing efforts.
Strong background and experience in multi‑channel marketing strategy and end‑to‑end campaign planning, with a focus on data‑driven insights and analytics to inform decision‑making across various media channels, including email marketing, social media, social advertising, digital advertising, content marketing, and traditional media.
Advanced understanding of customer segmentation and targeting strategies.
Additional Information
This position’s work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to work and reside in the state of California. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.
Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status. We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at AskHR@sce.com or (626) 302‑3456 and select option 2.
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