Digital Marketing Account Manager

“We’re a get-sh*t-done work horse agency. We’re not sitting around wasting a bunch of their (client) money and time on fluff.” - Tim Brown, CEO

Does that resonate with you? This may be the place for you.

What we’re looking for:

First & foremost: Someone passionate about client success, digital marketing, and building long term relationships

3 years of professional experience, with 2 of those years being in a client-facing role

Bachelor’s degree in marketing, business, or a related field (or equivalent experience/strong business acumen)

“Executive presence” and the ability to thrive in a highly client-facing role

Strong organizational skills and attention to detail

Ability to manage multiple tasks and deadlines in a fast-paced environment

A basic understanding of SEO, PPC, and digital marketing concepts is highly preferred

A customer-focused mindset with a desire to build meaningful relationships

Comfortability consistently upselling

Proficiency in Google Workspace and tools such as Agency Analytics, CallRail, or Ahrefs is a bonus

Agency experience and experience working with contractors is a plus

Winning energy + can have fun under pressure

Be passionate about our Core Values:

SCRAPPY
We’re always looking for more efficient ways to do things. We do more with less, and we turn constraints into inspiration. We love to say “Just f-ing Google it”!

EXTREME OWNERSHIP
We take more accountability + responsibility than is necessary or comfortable. We make decisions with an owner’s mindset.

FUN UNDER PRESSURE
When challenges come up, we stay positive and use them as learning experiences.

What you’ll be doing:
First 3 Months

Meeting Preparation: Support Account Managers in prepping for client calls, including reviewing analytics dashboards, verifying KPIs, and summarizing progress

Onboarding Assistance: Help facilitate the new client onboarding process, ensuring a smooth transition from sales to recurring services

Reporting Support: Assist in preparing and delivering monthly SEO + PPC performance reports, ensuring all data is accurate and insights are actionable

Project Coordination: Collaborate with internal teams to ensure deliverables align with client goals and timelines

After Initial 3 Month Onboarding Phase

Client Communication: Serve as the day‑to‑day point of contact for your assigned clients, addressing questions and concerns with professionalism

Reporting: Prepare and deliver monthly SEO + PPC performance reports, ensuring all data is accurate and insights are actionable

Project Coordination: Collaborate with internal teams to ensure deliverables align with client goals and timelines

Retention Efforts: Build trust with clients by understanding their goals and helping identify opportunities for additional Hook services

The salary range for this role is $55,000.00 - $65,000.00 annually, in addition to commission pay. The base salary will be adjusted as your commission increases.

We are in the office 3 days a week and work from home on Wednesdays + Fridays, however new hires are required to work in-office 5 days a week for their first month while they integrate into the team. We have a 30‑day probationary period in place with all roles.

*We are hiring urgently for this position and may adjust the hiring process timeline as we see fit for ideal fit candidates *

Ready to do this? Here’s our hiring process:

Click the link below and send in your resume

Phone screen

If it’s a good fit on both ends, we’ll send you an offer

Come work with the coolest 38‑person team in the Twin Cities

A culture of encouraging each other

401k Company Matching

We cover a portion of health insurance premiums

We contribute $ towards mental health counseling

Hybrid work model with 2 days a week remote

We pay for at least one course per quarter

Clear goals + supportive accountability to meet them

Professional Development Opportunities

Unlimited Paid Time Off (after your first year)

Weekly or biweekly 1:1s with your leader

90-Day check-ins with leaders

Champagne pops for website launches + celebrations

Hook Agency is committed to diverse hiring and building a team that represents a wide spectrum of backgrounds, perspectives, and skills. If you’ve been underestimated before or don’t have a traditional resume or background, but know you’d crush this role, please apply.

#J-18808-Ljbffr