Customer Relationship Management Manager

Judge Direct Placement is seeking a Sales Account Manager in Chicago, IL area! The qualified candidate will be responsible for growing profitability by providing the highest customer quality and services in sales.

Responsibilities

Strengthen and maintain customer relationships

Identify and introduce new products to current accounts

Identify new business opportunities in the industry to achieve growth

Analyze monthly sales reports and act where needed

Ensure pricing terms and conditions are met before customer confirmation

Work with TSM’s to identify new business opportunities and support customer base

Work closely with distributors and their sales teams

Establish frequent visits with current customers

Discover and understand target customers requirements

Engage key customers contacts

Plan, analyze and manage monthly sales expenses

Complete service reports for technical visits, update in CRM in timely manager

Ongoing utilization of CRM tool

Respond to customer requests in a timely manner

Collaborate with Client Service team for customer requirements

Requirements

5+ years sales experience

Prefer candidates with packaging experience

Strong technology skills

Excellent planning and organizational skills

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