Account Executive

Job Title
Account Executive

Reporting to
Sales Director

Employment Type
Permanent, Full Time | Office-Based, 5 Days Per Week

Location
Chicago, IL

Company Overview
Global Lingo is a fast‑growing, award‑winning Language Service Provider with a global footprint spanning the UK (HQ), Romania, Singapore, Australia, Guatemala, and the USA. We deliver high‑quality language solutions—translation, interpreting, transcription, and technology‑enabled localization—to a broad range of enterprise and mid‑market clients worldwide.

Company Values
We move fast, hold ourselves to high standards, and put service quality at the absolute forefront of everything we do. Our people are passionate, collaborative, and committed to continuous improvement.

Role Competences & Values
We are looking for a commercially sharp, self‑motivated Account Executive to join our sales team in Chicago. This is a dual‑focus role: managing and growing a defined portfolio of strategic accounts and driving new business development through a structured Account‑Based Marketing (ABM) approach. The role is fully office‑based, five days per week.

Qualifications

3+ years of B2B sales experience with a demonstrable track record of hitting or exceeding revenue targets.

Experience with Account‑Based Marketing (ABM) or structured account‑based selling approaches.

Experience managing a growth‑focused account portfolio alongside new business development.

Strong commercial acumen; you understand margin, deal structure, and long‑term client value.

Confident communicator and relationship builder at senior/C‑suite level.

Highly organised with strong pipeline management discipline.

A self‑starter who identifies opportunities and pursues them.

Proficiency in CRM platforms (HubSpot or equivalent).

Comfortable and committed to working from the office five days per week.

Preferred (Nice to have)

Experience in the language solutions, localization, or professional services sector.

Familiarity with enterprise localization technology (TMS, CMS connectors, MT/NMT, LLM post‑editing).

Experience selling into global, multi‑stakeholder enterprise accounts.

Experience using LinkedIn Sales Navigator.

Success Criteria

Revenue growth from assigned account portfolio.

New business won from ABM‑targeted prospects and legacy relationships.

Pipeline health, forecast accuracy, and CRM management.

Quality of account plans and depth of relationships within strategic accounts.

Contribution to team knowledge, strategy, and culture.

Responsibilities
Account Growth

Own and grow a defined portfolio of strategic accounts, with a clear plan for each.

Identify and pursue cross‑sell and upsell opportunities across departments, geographies, and service lines.

Build multi‑threaded relationships within accounts; not just a single contact.

Re‑engage dormant accounts where approved, developing a targeted re‑entry strategy.

Partner with the CEO (Chicago) and the Global Sales Director (London) on account planning and escalated opportunity strategies.

New Business Development (ABM‑Led)

Execute a structured ABM program targeting high‑fit prospect accounts that match our Ideal Client Profiles.

Research, map, and engage target accounts with a personalised, insight‑led outreach approach.

Develop pipeline from legacy relationships and own network where relevant.

Respond to inbound opportunities, qualifying rigorously before committing resources.

Work with marketing to align outreach campaigns and ABM content to target account priorities.

Pipeline & Commercial Management

Maintain a healthy, qualified pipeline with accurate forecasting in the CRM at all times.

Ensure all calls, meetings, and touchpoints are logged promptly and accurately.

Meet or exceed pipeline KPIs aligned to the sales funnel stages.

Bring commercial rigour to deal structuring; margin awareness, scope definition, and risk identification.

Client Relationship & Experience

Prepare thoroughly for every client meeting; clear agenda, defined objectives, and tailored insight.

Act as the primary point of contact for your accounts; take ownership of issues and resolve them.

Attend industry conferences and trade shows to deepen market knowledge and maintain client relationships.

Represent Global Lingo professionally and consistently, reflecting our values in every interaction.

Internal Contribution

Attend and contribute meaningfully to weekly sales meetings; share market intelligence, flag risks, and celebrate wins.

Bring ideas to leadership: what are you seeing in the market? What should we be doing differently?

Collaborate across functions—operations, technology, finance—to deliver a seamless client experience.

Benefits

Competitive base salary with uncapped commission structure.

A genuine opportunity to shape and grow with a scaling business.

Personal development plan with real investment in your growth.

Collaborative, high‑performance team culture; ambitious but supportive.

Are you ready for a new challenge? Apply today!

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