Artist Relations Lead

Before TuneCore, artists needed to be signed to a record label to sell their music online. In 2006, we democratized the industry by partnering directly with digital stores and streaming platforms to enable any musician to sell their songs worldwide while retaining 100% ownership of their music. Today, TuneCore is the leading independent development partner for self‑releasing artists to build audiences and careers, with technology and services across distribution, publishing administration, and a range of promotional services. TuneCore is headquartered in Brooklyn, NY, and owned by Paris‑based Believe, one of the world’s leading digital music companies. The company is one of the fastest growing companies in the music industry and is actively investing in the continued growth of the business.

We have made it our mission to best serve artists and labels at each stage of their development in the digital world. We are a company that cares deeply about our people and our creator community, advocating for diversity, equity, and inclusion across all of our platforms and throughout our business. The pursuit of innovation inspires us to work hard for our artists, while collaboration drives the way we work and approach our company’s social responsibility.

Join TuneCore as we embark on the next phase of innovation in the music industry. Be part of the team that bridges the unmet and evolving needs of creators by building the tools and services that make their lives better.

Job Description
TuneCore is looking for an Artist Relations Lead to join our team to drive strategic artist acquisition while supporting the company’s artist experience with creativity and innovation at the forefront of the role.

TuneCore’s Artist Relations team works directly with artists, DSP partners, and internal teams to deliver a best‑in‑class digital distribution experience. In this role, you will play a key part in identifying and bringing high‑potential independent artists onto the TuneCore platform while ensuring our top accounts receive white‑glove support throughout their lifecycle.

Responsibilities

Proactively identify, research, and cultivate high‑potential independent artists, managers, and partners to drive new artist acquisition aligned with TuneCore’s strategic growth priorities.

Build, curate, and manage a qualified pipeline of artist leads through industry networking, DSP insights, market analysis, live events, social discovery, and inbound opportunities—owning the lifecycle from prospecting to onboarding.

Support commercial conversations, articulate TuneCore’s value proposition, negotiate where appropriate, and close strategic deals that convert prospects into long‑term TuneCore partners.

Provide highly personalized omni‑channel support for a cohort of strategic TuneCore artist accounts to ensure seamless distribution experiences from start to finish.

Partner with Artist Support & Operations teams to optimize processes and resolve high‑profile artist issues quickly and efficiently.

Participate in artist retention and brand‑building activities within the music community alongside other members of the TuneCore team.

Build strong brand loyalty through relationship building, release management, and proactive opportunity sharing.

Assist in the execution education programs that help artists accelerate their career growth.

Assist in artist catalog transfers and cross‑sell opportunities with TuneCore’s parent company, Believe.

Identify, alongside Believe Distribution Services, cross‑stream opportunities for new and existing artists.

Represent TuneCore within the music community by attending conferences, events, and showcases, partnering with Marketing to maximize reach and engagement.

Engage with music communities both online and offline, advocating for the benefits of TuneCore.

Curate and manage key data, metrics, and analytics to monitor account health, growth opportunities, and churn risk.

Perform additional special projects as needed.

Qualifications

5+ years of experience working in the music industry, preferably in distribution, artist management, or independent labels.

Excellent written, verbal, and interpersonal communication skills.

Enthusiastic self‑starter with a proven track record of executing client retention programs and artist growth opportunities.

Extremely technologically savvy with both known platforms and tools, and a capacity to pick up proprietary tech quickly.

Highly motivated with the ability to solve problems creatively and quickly.

Excellent time‑management skills, with the ability to prioritize, multi‑task, and work under shifting deadlines.

Collaboration mindset and comfortable working cross‑functionally across varying organizational levels.

Demonstrated thoroughness, follow‑up/follow‑through, and attention to detail.

Education & Knowledge

BA/BS Degree preferred.

Solid knowledge and proven ability to apply the principles of digital distribution and the digital music space, and common issues facing music professionals.

Knowledge and experience in social media.

Demonstrated leadership ability and a track record of successful planning and execution.

Proactive, energetic attitude with a desire to work in a results‑oriented environment.

Knowledge of music metadata preferred.

Equipment and Operations

Proficient in Microsoft Office, Google Suite, Slack.

Experience with Jira, Asana, and customer relationship manager platforms (Zendesk, Salesforce, etc.).

Experience with digital content management systems (iTunes Connect, Music Providers, etc.), data platforms (Chartmetrics, Tableau), and streaming platform artist portals preferred.

Benefits & Perks

Salary: $63,000–$76,000 + 20% bonus.

Paid Time Off including vacation, holidays, paid bereavement, unlimited paid sick days, and company‑wide week off between Christmas and New Years.

Wellness Fridays year‑round (close at 1 pm on Fridays).

Universal Paid Parental Leave for both parents.

Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment.

401(k) match.

Company‑wide events, outings and volunteer days.

Hybrid Work—employees have the option to work primarily remotely and work from the office 8 days per month on a flexible schedule organized at the department level, in accordance with Company policies.

Learning and development opportunities and career development training.

Free distribution subscription for employees.

TuneCore and Believe are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive work environment. We encourage applicants of all backgrounds to apply. All your information will be kept confidential according to EEO guidelines.

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