Overview
Contract Program Manager – Branded Merchandise & Employee Recognition
Schedule: Hybrid – 2 days onsite per week. Domain: Program Management | Retail Operations | Employee Engagement.
About the Role: We are seeking a Contract Program Manager to oversee global branded merchandise stores and provide analytic support for employee recognition programs . This role blends strategic leadership, retail operations, vendor management, and data-driven analysis to elevate employee engagement initiatives worldwide. You’ll split your time between managing branded gear stores (75%) and supporting recognition program analytics (25%) , making this a highly impactful role for a detail-oriented and innovative professional .
Responsibilities are focused on two domains: Branded Merchandise Operations and Recognition Program Analytics.
Responsibilities
- Branded Merchandise Operations (75%)
- Oversee global branded gear stores (US/EMEA & APAC) including inventory, fulfillment, production, and distribution .
- Manage vendor contracts, purchase orders, budgets, and timelines ensuring deliverables are met.
- Provide creative input on merchandise design , trends, and brand alignment.
- Collaborate with marketing/design teams to approve final product quality .
- Develop internal marketing strategies to promote merchandise stores and drive engagement.
- Track sales performance, purchasing forecasts, and budget adherence using data insights.
- Recognition Program Analytics (25%)
- Conduct data analysis, audits, ROI calculations, and performance reporting for recognition initiatives.
- Create and maintain dashboards and reports to track program effectiveness.
- Benchmark recognition practices against industry standards to identify gaps and opportunities.
- Partner with internal teams to ensure data-driven program improvements .
Qualifications
- 5+ years program management experience in retail ops, supply chain, or related fields .
- Strong Excel/Google Sheets skills (advanced formulas, data modeling, reporting).
- Experience with communications, marketing, and graphic design a plus.
- Skilled in vendor & agency management .
- Strong time management and organizational skills with ability to handle multiple projects.
- Proficiency in Slack & Google Workspace .
- Bachelor’s degree in HR, Business, Communications, Marketing, or related field (preferred).
- Flexible work environment with hybrid onsite schedule.
- Professional growth and networking opportunities.
- Innovative culture focused on employee engagement and recognition.
- Contract extension potential based on performance and business needs.
Additional information
- Employment type: Contract
- Industry context: IT System Data Services, IT System Custom Software Development, IT Services and IT Consulting