Experience Researcher (Producer Focus)
Strategic Staffing Solutions has an opening! This is a contract opportunity with our company that must be worked on a W2 only. No C2C eligibility for this position. Visa sponsorship is available! The details are below.
Beware of scams. S3 never asks for money during its onboarding process.
Contract Length: 12+ month contract
On Site Work Location: Plano, TX 75024
Ref# 246117
Seeking a highly experienced Experience Researcher with a strong focus on qualitative research and operational execution. This role functions as a Producer, responsible for driving research initiatives, managing workflows, and ensuring high-quality delivery across multiple projects. The position emphasizes research strategy, stakeholder alignment, and operational excellence rather than design execution.
Key Responsibilities
Lead end-to-end experience research, including planning, moderating, and analyzing qualitative data
Translate complex research findings into structured insights and actionable outcomes
Manage intake and scope for complex research and strategy projects
Develop project plans, timelines, and deliverables aligned to business objectives
Drive capacity planning and resource allocation across multiple initiatives
Maintain visibility into project goals, progress, and execution phases
Contribute to research and strategy work during key project stages
Provide mentorship and coaching in research methods, facilitation, and strategy
Offer oversight and guidance on research methodology, analysis, and synthesis
Facilitate workshops, alignment sessions, and stakeholder discussions
Drive continuous improvement of internal processes and operational workflows
Own team metrics, reporting, and performance tracking across projects
Communicate outcomes and impact to stakeholders and leadership
Manage team documentation, assets, and organizational tools
Support day-to-day operations and administrative functions to maintain delivery velocity
Required Skills & Experience
8+ years of experience conducting end-to-end qualitative experience research, including analysis and pattern identification
6+ years of experience with quantitative measurement, metrics development, and reporting
6+ years of experience with organizational and project management methods
Strong ability to analyze complex data and identify relationships across datasets
Advanced facilitation, communication, and stakeholder management skills
Experience presenting to senior and executive leadership
Strong background in human-centered research methods and strategy
Demonstrated experience in program and/or project management
Required Tools & Technologies
Microsoft Office (Excel, PowerPoint)
SharePoint
FigJam / digital whiteboarding tools
Maze (basic understanding)
Additional Notes
This role is research-focused; design experience is not required
Emphasis on moderated, strategic qualitative research beyond digital-only environments
Requires strong facilitation, negotiation, and consensus-building capabilities
Candidates must be comfortable operating in ambiguous environments and structuring complex initiatives

Experience Researcher (Producer Focus)
Leading Utilities Organization, Plano, TX, USA
Job type: Contract