Analyst, Content Specialist, Innovation

Content Specialist

Harrison Street Asset Management ("HSAM") is a leading global alternative investment management firm focused on real estate, infrastructure, and credit strategies across North America and Europe. Headquartered in Chicago, Toronto, and London with offices across North America, Europe, Asia and the Middle East, the firm has over $108 billion in assets under management on behalf of institutional investors and registered investment advisors globally.
Founded on a culture of innovation, HSAM is an early mover in alternative real estate and mid-market infrastructure. Today, the firm's global team, consisting of more than 520 professionals, is committed to creating long-term value through deep sector expertise and forward-thinking strategies.
Harrison Street is seeking to hire a Content Specialist within the Innovation Department, reporting to the Chief Innovation Officer. This individual will be responsible for capturing, structuring, and maintaining the Firm's institutional knowledge as it is translated from human expertise into AI-enabled systems. The Content Specialist will extract insights from professionals across the organization and convert them into high-quality inputs that inform the development and continuous improvement of proprietary AI models. In addition, this role will support the development of internal and external-facing materials, including case studies and narrative content, that highlight the Firm's use of AI tools and techniques for key stakeholders.
Responsibilities:
Institutional Knowledge Capture & Documentation
Aid in capturing, documenting, and structuring institutional knowledge from subject matter experts across the Firm, including investment, asset management, portfolio management, and Impact teams
Ensure consistency, clarity, and accuracy in all documented materials
Help build and maintain a living knowledge architecture that serves as the foundation for the Firm's AI models
Meeting Transcription & Synthesis
Transcribe and summarize notes from key management, investment, and strategy meetings
Work with the Chief Innovation Officer to identify recurring themes, insights, and decision logic across discussions and initiatives
Organize and maintain a searchable, well-structured knowledge base that preserves the Firm's collective institutional judgment
AI Model Collaboration
Work closely with engineering and data teams as AI models are trained, tested, and refined
Assist in updating and curating content as models evolve and new insights are generated
Serve as a quality bridge between human expertise and machine interpretation, ensuring fidelity between what professionals know and what models learn
Thought Leadership & Communication Support
Assist the Chief Innovation Officer in developing marketing and communications materials related to the Firm's AI strategy and applications
Draft case studies, internal briefings, and stakeholder-facing narratives demonstrating the practical use of AI tools and techniques
Support broader firm-wide storytelling around innovation and institutional knowledge, helping articulate the Firm's differentiated approach to AI in investment management
Requirements:
Bachelor's degree in Communications, Marketing, Journalism, English, or a related field
1–3 years of experience in writing, content development, research, marketing, or communications
Exceptional writing, editing, and synthesis skills, with the ability to translate complex ideas into clear, structured content
Strong organizational skills and attention to detail
Interest in AI, knowledge management, and emerging technologies (direct technical experience not required)
Preferred
Prior experience in financial services, investment management, or real estate
Familiarity with AI/ML concepts, large language models, or knowledge management systems
Experience with transcription, interview-based research, or qualitative data synthesis
Competencies
Synthesis & Translation - Ability to distill complex investment and technical concepts into clear, accessible, and actionable content
Intellectual Curiosity - Genuine interest in learning how AI systems work and how institutional knowledge can be encoded into intelligent models
Precision & Fidelity - Meticulous attention to detail; commitment to ensuring documented content accurately reflects expert judgment
Storytelling - Strong narrative instincts with the ability to craft compelling content for both internal and external audiences
$60,000 - $100,000 a year For Illinois Only: The expected base salary range for this position is $60,000 to $100,000. Actual salaries may vary based on a number of factors, including skills, experience, and qualifications. In addition to base salary, total compensation at Harrison Street includes a generous discretionary bonus, along with a comprehensive range of benefits — including medical, financial, and wellness programs — designed to support our employees both professionally and personally.
Harrison Street is proud to be an equal opportunity employer committed to diversity, equity and inclusion in the workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
If you require accessibility assistance applying for open positions, please contact our ADA Accessible Line at (312) 920-0500 or careers@harrisonst.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Harrison Street does not accept unsolicited headhunter and agency resumes. Harrison Street will not pay fees to any third-party agency or company that does not have a signed agreement with Harrison Street.