Inside Sales Coordinator

Account Representative

Switchcraft is a U.S. manufacturer of connectors, jacks, plugs, molded cable assemblies, patchbays, and switches. Our products are used in a wide variety of industries including medical, GPS, process control, transportation, homeland security, broadcast and pro audio.
The Account Representative is responsible for providing service and support to distributors, OEM customers and outside sales force.
Location: Jefferson Park, IL (Chicago)
Shift: M-F 7:30-4pm
Pay: $22/Hour
Job Duties:
Heavy phone and e-mail contact with customers
Interface with manufacturing, operations, engineering, and accounting in order to provide the highest level of service
Providing quotes for customers by reviewing drawings, working with regional sales managers and the quoting specialist.
Order processing by using our ERP system and expediting when necessary
Some technical support
Minimum of 3 years customer service experience in MANUFACTURING environment
Experience working with Purchase Orders
The ability to handle multiple incoming calls and e-mails
The ability to multi-task and prioritize their work and time
Excellent communication skills both verbal and written
Excellent computer skills, Windows and Internet
Technical/electronic background a plus.
Benefits:
Paid Time Off
Holidays
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short Term/Long Term Disability
Commuter benefits
Employee Assistance Plan (EAP)
Flexible Spending Accounts (FSA)
FSA-Dependent Care
Health Savings Account (HSA)
401k
Educational Assistance (Tuition Assistance)
Referral Program
Parental Leave
Healthy Rewards
EOE M/F/Disabled/Vet
This company is an equal opportunity employer and makes employment decisions without regard to race, gender, disability or protected veteran status.