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Shift Leader Hardees (3921)

Capstone Restaurant Group, Fairmont, WV, USA

Job type: Full Time


divh2Shift Leader/h2pPeople, hospitality, integrity

this is what Capstone Restaurant Group is all about! People are what drives the Capstone Restaurant Group. The Capstone Restaurant Group strives to reach the top of the restaurant and hospitality industry- the Capstone. Without good people, we will not succeed. We are always searching for talented team members that are interested in growing with us and are excited to provide our guests great hospitality, every visit, every experience. Integrity, in who we are, and how we operate. We are going to be honest with our team and our guests. We will be fair and consistent with everyone. It is simple

do the right thing./ppWe are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, we want to talk to you!/ppSummary of Position/ppThe Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurants business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description./ppEssential Duties/pulliTake necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner./liliEffectively paths the restaurant to monitor all aspects of the restaurants operation to anticipate problems; takes initiative to correct problem areas immediately./liliConsistently enforces and maintains all quality, service, and cleanliness standards./liliMonitors and maintains proper staffing levels and labor costs./liliCreates a friendly atmosphere for Team Members and Guests./liliEffectively train and provide direction and supervision for Team Members./liliSupport efforts to maximize sales and profits and minimize controllable costs./liliEffectively plan, organize, and implement all operational routines and activities during your shift./liliMaintain a cooperative, harmonious working relationship with management and fellow team members./liliEnsuring all sanitation, safety and security policies and procedures are observed and enforced./liliEnsure personal appearance meets company standards and displays professionalism at all times./liliRecognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all./liliPerform other tasks as directed by management./li/ulpPhysical Requirements/pulliStand for long periods of time./liliWork around high temperatures./liliWork around others in close quarters./liliAble to lift 50 pounds comfortably./liliWork with various cleaning products./li/ulpExperience/pulliMust be a minimum of 18 years old./liliMust be willing to work flexible hours, including opening and closing shifts./liliMust have reliable transportation and method of communication with restaurant (i.e. phone or email)./li/ulpCompetencies/pulliExcellent communication, interpersonal and leadership skills./liliAbility to maintain the respect of your team./liliGuest driven focus./liliAbility to effectively make decisions under pressure, while delegating tasks appropriately./liliExcellent organizational and prioritization skills./liliAbility to work with others as a team./liliAbility to meet performance standards./liliAbility to take initiative and solve problems./li/ulpWhat more could you ask for?/pulliCompetitive wages/liliMedical insurance/liliTeam Member referral bonus program/liliTeam Member discount programs, with financing options/liliFree Meals while working (Discounts for your Family!)/liliPaid Time Off/liliTuition reimbursement/liliSee a complete list of benefits at https://capstone-restaurants.ourstory.harri.com//li/ulpNote: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Hardees Restaurants LLC and, if I am hired, a legal entity affiliated with Capstone Restaurant Group will be my employer, not Hardees Restaurants. Further I understand and acknowledge that Capstone Restaurant Group and its affiliated entities are not acting as an agent for Hardees Restaurants or any of its affiliates./p/div