Account Manager

Dealer Account Manager

A point of contact between a dealer and the company. Responsible for maintaining dealer accounts, utilizing appropriate departments to resolve dealer issues, managing dealer samples and literature inventory, answering questions, training and educating dealers about the company and our products
Primary Responsibilities

Facilitate relationships with current and potential dealer accounts
Provide dealers with tools necessary to promote Blasius products
Conflict resolution with dealer accounts
Educate dealers about Blasius
Dealer knowledge training of Blasius processes, products and product promotions
Dealer account visits scheduled
Maintain detailed account visit summaries
Inventory dealer samples and literature and submit inventory for fulfillment
Regular and follow up communication with dealer accounts
Attend various dealer events
Maintain samples and display areas at dealer locations
Actively participate in Industry Associations
Other duties as requested/scheduled by Sales Manager
Supervisory Responsibilities

This position has no supervisory responsibilities
Qualifications

Below are necessary skills, knowledge and abilities required for achieving performance expectations related to this position. Reasonable accommodations may be made to permit individuals with disabilities to perform the necessary functions.
Education/Experience:
High School Diploma or equivalent required. Account management experience preferred but not required.
Language, Communication, and Interpersonal Skills:
Ability to read and interpret detailed directions and dealer requests. Ability to effectively communicate both verbally and written in all situations with professionalism. Ability to speak effectively regarding conflict resolution issues. Confidence in our product/process
Mathematical Skills and Reasoning Ability:
Critical thinking skills
Troubleshooting skills
Computer Knowledge and Technical Skills:
Basic computer, tablet and smartphone/iPhone skills
Navigation skills
CRM knowledge/ability to learn
Physical Demands:
While performing the duties of this job, the employee will be required to sit and stand throughout the day. As well as, lift and/or carry (up to 50#) continuously, possibly above shoulder level; kneel, bend, balance, squat, twist, push, pull and/or crawl; and climb to varying heights, walk up/down stairs throughout the work day. As well as the use of fine dexterity, talk, hear and read documents, computers, and observe work environment.
Work Environment:
Requires ability to adapt to constant change with the dealer, environment, and surroundings. May be exposed to varying temperatures and conditions and exposed to different levels of danger with the use of power tools. Expected to maintain a high level of safety awareness in all situations.
Schedule and Travel Requirements:
Daily travel required; occasional overnight travel as scheduled by the Sales Manager
General Work Schedule: 1st Shift

Start/Stop times vary as scheduled 8-5pm
Complexity of Duties:
Must have ability to work independently with minimum supervision; multi-task; work with various dealers and in various environments; and work under high stress or pressure situations with tight deadlines. Possess strong attention to detail; professional demeanor and projection of appropriate professional image; and excellent customer service skills. Must be honest, assertive, motivated, flexible, reliable and be able to work independently or with a team.
Requirements:
Must pass have a clean MVR, pass drug screen and background check.