Sales Coordinator

divh2Sales Coordinator/h2pThe Sales Coordinator position is primarily responsible for supporting the Sales Manager and the Sales Department. The Sales Coordinator will assist in all aspects of in-house sales to include

telemarketing, selling guest rooms, special guest requests, catering services and banquet facilities, etc. The Sales Coordinator will conduct research, prepare statistical reports, collect and process sensitive data, resolve client concerns, and provide high-level administrative support./ppJob Responsibilities:/pulliProactively identify, qualify, and solicit business through direct sales solicitation; secure new customers; maintain existing customers while executing sales plans strategy to maximize profitability of the hotel; follow up on leads to gain additional business through account penetration and market saturation/liliExecute action plans, outline planned sales activities for the week, month, and quarter for assigned market segments; prepare statistical reports and analysis; monitor sales automation system to regularly contact and trace frequency of existing client accounts;/liliProvide general clerical support to Sales

Marketing Departments

to include filing, responding to emails, typing, faxing, copying, etc.; promote brand awareness internally and externally; assemble material and information packages

brochures, promotional items, etc.; serve as point of contact/liliAnalyze current/potential market sales and trends; utilize available resources to understand competitors strengths and weaknesses and capitalize on the opportunity with targeted market segments; initiate and follow-up on leads for respective market segment/territory through the brand, management company, and other third-party resources/liliCollaboratively work with other hotel team members to ensure sales efforts are coordinated and complementary; conduct site inspections with clients; exhibit key features and benefits of hotel; prepare presentations when needed; work with internal departments regarding client needs; maintain confidentiality of proprietary information/liliAchieve sales revenue goals by managing to sell in-house guests (this may include telephone contacts, greeting tours, inside appointments, converse with guests during the continental breakfast and the rest of their stay with us); and room night through outside sales calls, telemarketing, hotel site visits to include banquet facilities and tours, networking events; internet prospecting, etc./liliPrepare sales-related documents throughout the sales process (create client account records, client correspondence, sales agreements, generate proposals, contracts, and thank you letters for client accounts for the Sales team)/liliPerform other tasks as necessary or required to meet or exceed guest satisfaction/li/ulpProfessional Experience:/pulliHigh school graduate or equivalent and two years work-related experience (administrative experience preferred)/liliSales technique experience (preferred)/liliExperience in MS Office (Word, Excel, PowerPoint, Access) and Sales Operating System/liliTyping, data entry, and business letter composition writing experience/li/ulpIndustry Experience:/pulliPrevious experience in the hospitality industry (preferred)/liliExperience in hospitality sales (preferred)/li/ulpRequired Skills:/pulliMust be able to travel

up to 20%/liliMust always display professionalism/liliPersuasive interpersonal skills, self-directed, and independent/liliMust be flexible to work varied schedules/liliExcellent written and oral communication skills/liliAbility to multi-task, listen attentively, problem-solve, and pay attention to detail/li/ulpEssential Skills:/pulliAbility to express compassion while remaining composed; ability to remain calm and focused while working under pressure/liliAbility to understand financial documents, information, data, etc.; and the ability to integrate/liliPromote the property by demonstrating a top-notch attitude toward our guests which includes anticipating the guests needs

be proactive/liliEnsure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments/li/ulpBenefits:/ppRAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable. As a leader in the hospitality industry, we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, 401K, and other additional perks being an employee of RAM Hotels./ppRAM Hotels is an Equal Opportunity/Affirmation Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status./p/div