Digital Marketing Generalist

Digital Marketing Generalist

In this growth-oriented position at SSDM, you will be trained in and immersed in a wide range of digital marketing responsibilities, all of which are designed to build a strong, well-rounded foundation. Your day will include a blend of hands-on marketing execution, client support observation (and eventually, participation), and ongoing training across multiple disciplines. As you develop, you will take on increasing ownership of projects and begin building the skillset required to become a client-facing account lead (CX) - one of the most critical roles within our agency.

This is a significant opportunity. SSDM is committed to investing in your development, exposing you to a variety of digital marketing specialties, and helping you identify where your strengths and interests align. Our intent is that, over time you will grow from supporting execution to contributing strategically across accounts.

Preferred Experience: 3 - 5 yrs

Though we will assess each individual candidate, ideal backgrounds include;

Sales and/or sales and marketing support
Agency internship (digital marketing agency a plus)
The most critical proven personal abilities we will look for are;

The desire and ability to connect strongly and work effectively with others - be they team members, clients or prospective clients
Strategic inclinations, meaning you have a tendency to stand back from any challenge you are confronted with and think about it from a big picture perspective
A natural tendency to be highly detail oriented
Can juggle multiple responsibilities/projects
Interview Process:

1st Interview - Virtual meeting with members of our team. If there appears to be a strong fit, you will be invited to continue in the process. You may be asked to complete a sample project prior to your next meeting.

2nd Interview - In-office meeting with members of our leadership team. If successful, follow-up evaluations and assessments may be sent to you to complete.

Leadership Alignment - Once interviews are complete, the SSDM leadership team will align internally and extend an offer. We will communicate with all candidates regarding the outcome of the process.

Management and Performance Evaluations:

Your day-to-day responsibilities and development will be overseen by senior members of our team, including leadership within Client Experience and Agency Operations.

You will participate in structured check-ins at:

30 days
90 days
6 months
Though regular communications and check-ins with your supervisors will occur, at twelve months we will conduct an annual performance review to evaluate your growth, discuss your interests, and identify the path forward based on your strengths and our agency needs.

On the Job Expectations:

Demonstrate high curiosity and a strong yearning to learn
Take initiative and ownership of assigned work
Collaborate effectively with team members across departments
Proactively seek feedback and present learnings to leadership
Maintain strong attention to detail across all deliverables
Be adaptable in a fast-paced, evolving agency environment
Approach challenges with proposed solutions, not just observations
Consistently carry a positive, solutions-oriented attitude
Manage time and priorities effectively across multiple projects and deadlines
Communicate clearly and professionally, both internally and with clients
Record your time daily
Overall Responsibilities:

Participating in ongoing training across digital marketing disciplines, including potential Google certifications, reporting out and/or completing comprehension tests
Supporting varied client accounts through execution and coordination of digital marketing initiatives
Observing both client and internal meetings, taking notes and asking questions (either in the moment or afterward, as appropriate) that will assure your growth in comprehension
Assisting with SEO efforts, including keyword research and content optimization
Drafting and editing blog content using SEO briefs and AI tools
Managing and updating website content within WordPress CMS
Supporting email marketing initiatives, including campaign builds and automation (CRM platforms such as Constant Contact)
Assisting in planning, executing, and analyzing social media content
Coordinating digital campaigns and compiling performance reports
Supporting project management efforts within tools such as Wrike
Proofreading and conducting quality assurance checks across marketing deliverables
Assisting with client communication and internal updates
Supporting general agency needs and special projects as assigned
Hours:

The office hours for this position are 8:30 AM to 5:00 PM, Monday through Friday, with a half-hour lunch. Our expectation is that you will put in the hours needed to stay on top of your learning and work production needs, which may exceed this timeframe.

Wednesday is typically a work-from-home day for much of the team; however, in-office expectations may vary depending on business needs. You will be assigned work and/or training for remote days.

Compensation:

Salary: $50 - $85,000 annually, commensurate with experience

Profit Sharing:
SSDM offers a team-wide profit-sharing program. Participation begins on day one, with vesting starting at 20% after your first full year and increasing annually to 100% by year five. Distributions are made annually.

PTO:
10 days of Paid Time Off (available after 90 days)

Paid Holidays:
New Year's Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Eve, and Christmas Day
(Additional holiday time may be provided based on yearly scheduling)

Benefits:

Health insurance (multiple plan options with company contribution)
Dental and vision insurance options
401(k) plan with company match up to 3%