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This role emphasizes strong communication, teamwork, and the ability to work in a fast-paced retail environment.

#J-18808-Ljbffr
","shortDescription","H-E-B in San Antonio is seeking a Perishable Representative to keep the department well-stocked and clean while delivering excellent customer servi...","promoted","title","Fresh Produce Specialist & Customer Service","experienceLevel","","displayThumbnail","location","locations",[68],"id",["B","3541828078"],"displayHeadline","Work at H-E-B","jobType","category","Marketing & Communications","displayPublishedAt","2 months ago","displayUrl","/jobs/3541828078-fresh-produce-specialist-customer-service","displaySalary","16.531 - 22.041","shortTitle","shortLocation","San Antonio, TX, USA","searchCompanyPath","/jobs?keyword=H-E-B","searchLocationPath","/jobs?location=San+Antonio%2C+TX%2C+USA","searchTitlePath","/jobs?keyword=Fresh+Produce+Specialist+%26+Customer+Service",{"_69":61,"_70":41,"_71":41,"_72":73,"_74":75,"_76":77,"_78":79},"formatted","street1","street2","city","San Antonio","state","TX","country","USA","postalCode","78208",["D",1779624000000],"H-E-B is seeking a Perishable Representative in Harlingen, Texas. This position involves maintaining a stocked department, preparing fresh products, and delivering excellent customer service.
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#J-18808-Ljbffr
","H-E-B is seeking a Perishable Representative in Harlingen, Texas. This position involves maintaining a stocked department, preparing fresh products...","Fresh Produce & Customer Service Specialist",[92],["B","3539404534"],"3 months ago","/jobs/3539404534-fresh-produce-customer-service-specialist","60.000 - 80.000","Harlingen, TX, USA","/jobs?location=Harlingen%2C+TX%2C+USA","/jobs?keyword=Fresh+Produce+%26+Customer+Service+Specialist",{"_69":89,"_70":41,"_71":41,"_72":93,"_74":75,"_76":77,"_78":94},"Harlingen","78552",["D",1789383600000],"H.E.B.","Responsibilities
Creating an emotional link between the products we make, and our customers is the work of our H-E-B Own Brand Team.

Own Brand Managers

are true brand champions, responsible for development and growth of our brands across their respective business areas.

As an

Own Brand Manager,

you'll define and develop brand strategies within your business areas, manage new product development, create launch plans, and oversee product lifecycle (marketing) of products.

Do you have a:
HEART FOR PEOPLE... foresight to align company strategy with Customer needs and desires?

HEAD FOR BUSINESS... a knack for analyzing and recommending new products to build the business?

PASSION FOR RESULTS... drive to manage development projects from idea to shelf?

We are looking for:

a related degree and 3+ years of industry experience

What is the work?
Strategy / Management:

Collaboratively develops Own Brand (OB) strategies; promotes brand growth and expansion via brand plans; uses various data to drive volume and profitability

Develops / makes recommendations on business 3-/ 5-year plans grounded in consumer insights, financial data

Assesses financial health / performance of the business area; provides recommendations

Perfects business analyses / synthesizes insights and data to fuel innovative ideas and deliver on strategic objectives; gains alignment on / leads those initiatives

Determines goals and objectives of OB branding strategies; defines design strategy; provides guidelines for OB package design and marketing materials

Ensures integrity of product development process

Collaboratively executes creation / maintenance of brand presence across our digital channels

Leads a department initiative / participates in a corporate initiative / growth play

Project Management:

Leads product lifecycle from start to finish; manages product development projects through development and validation processes to maximize speed to market with accuracy

Collaboratively defines project scope; creates long- / short-term plans; sets targets for milestones; adheres to deadlines; motivates stakeholders to manage timelines; allocates resources; problem-solves to address delays, emergencies, and other issues

Manages multiple, concurrent projects in various development phases; meets / exceeds budget and scheduling goals

Engages with Legal to implement risk assessment, trademarks, OB agreements, licensing, trade dress, etc.

Submits design brief; reviews / approves all packaging design and label artwork

Collaborates cross-functionally (eComm, Advertising, Supply Chain / Procurement) to ensure launch readiness

Engages with Customer Insight Center (CIC) to ensure customer needs and expectations are met

Hosts project meetings at least once a week / bi-weekly with team and managers; coordinates with vendors / suppliers as needed

Manages business / data integrity for assigned businesses

Participates in quality assurance (QA) process

Coaching / Training:

Serves as a subject matter expert for branding questions / coaching

Coaches / trains with direct guidance from leadership

What is your background?

A related degree or comparable formal training, certification, or work experience

3+ years of industry experience

Extensive experience in brand and project management

Do you have what it takes to be an H-E-B Own Brand Manager?

Proficiency in MS Office

Advanced project management and time-management skills

Advanced communication skills

Advanced facilitation skills

Ability to manage / shift focus between multiple, concurrent priorities and projects while staying flexible and cool under pressure; attention to detail

Ability to successfully work through complex issues

Can you...

Function in a fast-paced environment

Travel by car or plane with overnight stays

#J-18808-Ljbffr
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