Director - Systems Engineering

Job Title
Director - Systems Engineering

About Your Role
You will oversee a team of senior engineers and serve as a strategic business portfolio owner that is responsible for planning and engineering an organization's systems infrastructure, ensuring projects and contracts meet requirements. You will interface with business leaders across multiple business lines to develop strategies and manage budgets for system design, implementation, and maintenance, ultimately aiming for efficient and effective systems.

What you’ll do:
Direct and mentor a team of systems engineers, fostering collaboration and innovation while you drive accountability and performance management
Develop long-range plans, strategies, and performance metrics for the systems engineering function
Oversee the development, implementation, and integration of systems, ensuring adherence to project budgets and timelines
Provide technical guidance, ensure adherence to best practices, and implement new approaches to system design and development
Collaborate with cross‑functional teams, including other engineering departments and business units, to align system solutions with organizational objectives
Monitor and evaluate the performance of systems, identifying areas for improvement and implementing solutions
Ensure compliance with relevant regulations and standards, including those related to security, data protection, and industry best practices
Establish and enforce operational rigor, including standardized processes, governance, and delivery frameworks of projects

Experience you’ll need to have:
10+ years of systems engineering experience, providing efficient and effective enterprise deployment of infrastructure components
5+ years of experience leading large, senior‑level engineering teams, including manager and/or technical leads
5+ years of maintaining a business portfolio for service delivery within a typical project methodology (waterfall, agile, etc.)
5+ years of experience diagnosing and resolving technical issues related to system performance
5+ years of experience developing and maintaining technical documentation, reports, and presentations for various stakeholders
5+ years of experience evaluating and selecting vendors for system components and services
Bachelor’s degree in computer science, or a relevant field, or an equivalent combination of education, work, and/or military experience

Experience that would be great to have:
Proven ability to lead through other leaders and direct reports, building high-performing management layers and scaling organizational effectiveness
Experience managing teams in a high-pressure, high‑availability environment that adheres to strict uptime, SLA, and client satisfaction requirements
Strong track record of translating business objectives into executable engineering strategies and measurable outcomes
Prior financial industry experience

How you’ll work:
Fiserv emphasizes in‑person collaboration to help you grow your career while shaping the future of fintech, this role is on‑site Monday through Friday
This role requires flexibility to work overtime that includes weekends and holidays
This role requires use of a computer and audio equipment

Travel
Approximately 5% travel off-site or to other office locations is expected

Sponsorship
In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future

Salary Range
$127,500.00 - $204,000.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

Equal Opportunity
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

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