Sales Manager - Audio Visual, Event Technology

Sales Manager
Company Overview
Pinnacle Live is a premium, in‑house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big‑picture problem‑solving and boots‑on‑the‑ground execution, we deliver bespoke AV solutions for in‑person, virtual, and hybrid meetings and live events. The most impressive, impactful meetings and events all have the same common denominator: dedicated, determined people working behind‑the‑scenes to make it happen. We’re looking for those people.

Job Summary
The Sales Manager will be responsible for driving the sales efforts of their assigned venue. This position will act as the front‑line sales representative for the venue sales team and will generate all Scope of Work (SOW) and Contracts for their leads. The Sales Manager will move leads through the company’s proprietary sales funnel, focusing on connection, pre‑qualification, solutions, and more.

Essential Functions

Serve as a sales subject‑matter expert and ambassador for the designated hotel sales team.

Generate and revise scope of work, quotes, proposals, and contracts based on venue leads requiring AV products and services.

Utilize the company’s proprietary sales process as directed, including pre‑qualification of leads, quote generation, timely contract confirmations, pricing and service negotiations, follow‑up, and more.

Build a deep knowledge of Pinnacle Live’s products and offerings; display a passion for learning and understanding new technologies.

Provide hotel leads with necessary resources such as layouts, renderings, visuals, and product suggestions.

Enter all pertinent client information into Pinnacle Live’s CRM platform and develop a sales strategy that includes individual and team funnel, and sales activity reporting.

Communicate and collaborate effectively with the in‑venue sales team and the national director of venue sales.

Build outstanding relationships, lines of communication, and trust within the hotel sales team and Pinnacle Live internal teams.

Represent Pinnacle Live and hotel venues during site visits, planning meetings, pre‑convention and debrief meetings.

Deliver “Gold Standard” customer experiences throughout the sales process, event execution, and post‑event follow‑up.

Manage accurate and timely billing of events and clients.

Perform other duties as assigned.

Education & Experience

Bachelor’s degree in business or related field or equivalent experience.

Minimum of two (2) years of experience in a customer service‑facing role; prior sales experience in the hospitality industry preferred.

Proficiency in CRM platforms, with the ability to generate high‑quality insights into sales activity and progress.

Production and staging experience preferred.

Scenic and décor experience preferred.

Rigging, electrical, and exhibit experience preferred.

Required Skills & Knowledge

Highly skilled communicator with exceptional interpersonal and relationship‑building skills.

Strong project‑management ability; proven success in a fast‑paced environment.

Problem‑solving mindset: ability to remove obstacles for clients through strong organizational skills.

Highly customer‑service mindset: willing to go above and beyond for Pinnacle Live clients.

Excellent time‑management skills with the ability to work on multiple projects simultaneously.

Strong business communication, presentation, and writing skills with a focus on managing multiple communication platforms effectively.

Exceptional relationship builder internally and externally.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits

Performance‑based incentive plans on top of base salary.

Generous time off with PTO, holidays, and sick/personal days.

401(k) with a contribution match.

Health, vision, dental, and other insurances.

Pinnacle Live is an E‑Verify and Equal Employment Opportunity Employer
#J-18808-Ljbffr