Sr Relationship Manager, MM (US)

Work Location
Boston, Massachusetts, United States of America

Hours
40 hours per week

Pay Details
$160,160 - $240,240 USD

Line of Business
Personal & Commercial Banking

Job Description
The Middle Market (MM) Senior Relationship Manager (RM), Commercial Banking, is an external sales role that proactively executes integrated sales, service, and relationship strategies with responsibility for obtaining new and growing existing commercial relationships within the Middle Market target space. This role is the principal point of client acquisition and retention of existing and ongoing relationships. Relationship Managers work both independently and as part of the Middle Market Team to secure new and maximize existing profitable commercial relationships by cross‑selling the full range of TD's products and services, such as lending, treasury management, capital markets, investment services and other financial solutions.

Depth & Scope

Leads the formulation and implementation of long and short‑term strategic plans and objectives to increase market share/penetration and maximize opportunities for growth throughout the marketplace

Works independently to develop new business with prospects that have the largest and most complex credit needs in the assigned portfolio segment

Maintains or establishes largest portfolio segment and geography for growth goals (loans, deposits, fees), both individually and assisting the team, through development of new business customers and cross‑selling existing customers as well as an established network of resources

Facilitates larger transactions and relationships referred to Commercial relationship management according to prescribed Bank parameters

Makes calls independently and invites less experienced Relationship Managers to join as a development opportunity

Contributes to the coaching, training, development and team leadership of less experienced Relationship Managers

Makes and assists in sales calls, gathers financial and general business information and explains products and services offered

Negotiates terms and conditions within parameters defined by credit decisions; finalizes loan agreements with prospects and customers and closes sales

Contributes and provides input to the loan decision process based on evaluation of credit risk and other key factors from Credit Management

Assists in issue resolution (including delinquencies and problem credits) and activities related to credit support and product partners to support the regional strategy

Develops a clear retention plan for assigned portfolio deposits and loans within the specified territory

Actively generates referrals to all business partners in the bank to help meet the comprehensive financial needs of entrepreneurs or borrowing entities

Meets regularly with internal referral sources to establish business relationships and develops a network of outside referral sources for new business

Develops a broader knowledge base of commercial and small business, other company products and services, which may include loan policy, documentation, structuring and regulatory requirements

Maintains frequent interaction with centers of influence, diverse industry segments, community leaders, and senior business contacts

Develops community relationships, through CRA initiatives and membership in civic and professional organizations, including active participation in networking events

Prepares and submits all reports and may prepare management reports summarizing individual and team loan activity

Education & Experience

4‑year degree or equivalent experience

10+ years related experience

In‑depth understanding of commercial industry, business development techniques and credit decisions

Proven business development track record, with proven ability to conceptualize and implement effective new business strategies

Extensive network of outside referral sources for new business

Excellent credit and financial analysis skills

Refined negotiation skills

Proven communication skills, both verbal and written

Proven PC skills

Demonstrated experience in Commercial & Industrial, Divestitures, Mergers & Acquisition loans

Demonstrated experience in syndicated loans

Physical Requirements

Domestic Travel – Occasional

International Travel – Never

Performing sedentary work – Continuous

Performing multiple tasks – Continuous

Operating standard office equipment – Continuous

Responding quickly to sounds – Occasional

Sitting – Continuous

Standing – Occasional

Walking – Occasional

Moving safely in confined spaces – Occasional

Lifting/Carrying (under 25 lbs.) – Occasional

Lifting/Carrying (over 25 lbs.) – Never

Squatting – Occasional

Bending – Occasional

Kneeling – Never

Crawling – Never

Climbing – Never

Reaching overhead – Never

Reaching forward – Occasional

Pushing – Never

Pulling – Never

Twisting – Never

Concentrating for long periods of time – Continuous

Applying common sense to deal with problems involving standardized situations – Continuous

Reading, writing and comprehending instructions – Continuous

Adding, subtracting, multiplying and dividing – Continuous

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

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