Sales Coordinator

The warehouse of the future contains high-density, high-precision racking with automated pallet shuttles (like our atlas 1D ) instead of wide aisles that forklifts need to pass through.

Our customers benefit from much better utilization of their warehouses (up to 70% more pallet storage than traditional rack!), maximized vertical space, improved accuracy in pallet selection, and minimized labor costs and product damage.

Over the span of more than 40 years, we’ve grown into a company with 10 manufacturing facilities, 19 commercial offices, and the know-how of around 2000 employees serving customers in 40 countries.

We Rack the World. Early 2021, we opened our first U.S. Office in Romeoville, IL and we have already grown to over 70 employees. We are also soon opening our first stow manufacturing plant in the greater Atlanta area to serve our current and future customer base.It’s exciting times to be at stow!

Location:

Romeoville, IL – or remotely, United States

Job Description
Qualifications
Requirements & Qualifications:

Proven experience in sales support, coordination, or administrative roles

Strong organizational and multitasking skills

Excellent communication and interpersonal abilities

Proficiency in Microsoft Office (Excel, Word, PowerPoint) and CRM software

Attention to detail and problem-solving skills

Tasks & Responsibilities:

Coordinate and support daily activities of the sales team.

Informs clients of unforeseen delays or problems.

Provides training on how to use stow Calculator.

Calculates and prepares quotations with sales interaction and guidance.

Advises customers by phone and email of any changes to shipping or on time delivery.

Entering orders in SAP & ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.

Take care of commercial and administrative communication with customers.

Collaborate with the other departments to ensure that the sales and deliveries are handled efficiently.

Process sales orders accurately

Maintain and update customer databases and CRM systems

Communicate with clients regarding order status, delivery, and inquiries

Liaise with internal departments to ensure smooth operations

Handle customer complaints and elevate issues to the sales team as necessary.

Salary Range:

$65k to $80k

Additional information
What do we offer you?

PTO, sick leave, & paid holidays

Medical, Dental and Vision Insurance

Company paid Short- and Long-Term Disability Insurance

Company Paid Life Insurance

Company Paid Accidental Death & Dismemberment

401K with employer match, currently 4%

Every employee at stow contributes to a safe and compliant work environment. We set the example and motivate each other to work safely, efficiently, and in a qualitative way. stow’s standards, policies, instructions, and local legislations are there to guide our decisions.

EEO

stow provides equal employment opportunities to all employees and applicants for employment. stow prohibits discrimination and harassment of any kind based on race, age, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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