" Checking all conference rooms on a regular basis
o Test all aspects of rooms equipment
Hardware power status confirmation
Battery levels on items like remotes
Confirm correct functionality of all audio and video features
Troubleshooting technical issues
Work with vendors as needed to resolve issues
o Ensure rooms are in good looking order
Work with facilities to remedy any physical needs of the space
" Utilize monitoring solutions to quickly identify and respond to issues
" Assist users with immediate room issue or needs
o Troubleshoot active problems in person
o Work with vendors as needed to resolve issues
" AV Training
o Hold regular training sessions with the site
Usage of the equipment
Best practices
General AV support questions
" Track and respond to ServiceNow work request
" Work with the greater AV group on implementing changes to the AV environment at your local site
" Point person for all AV needs your site has
" Special Projects; work with other team members or manager on AV oriented projec
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
Audio Video Technician
Diverse Lynx, Marlborough, MA, USA
Job type: Full Time