Account Manager

Dayton, New Jersey, United States; Oakville, Ontario, Canada

Experience Without Limits. Come shape the future of brand experience.

At Jack Morton, we create, and build, head‑turning, smile‑inducing, impact driving brand experiences. We exist to redefine what experiential can achieve, helping clients unlock the full value of experiences.

That takes a team that’s bold, curious, and acts as one - building on ideas, pushing boundaries, and showing up for each other. Here, you’ll do your best work, grow fast, and collaborate across clients, disciplines, and global teams to bring new ideas to life.

As an Account Manager, you will manage and grow assigned client portfolios within the experiential marketing space. You’ll support Account Directors on strategic initiatives while leading the execution of project deliverables, serving as a key client liaison to ensure work is delivered efficiently, on time, and at a high standard of excellence.

Responsibilities

Manage multiple mid-size clients and their experiential marketing portfolios

Serve as the primary point of contact for client communication and project deliverables

Collaborate with global estimating, field services, operations teams, and fulfillment centers

Prepare proposals, correspondence, workback schedules, and project plans

Ensure all projects meet deadlines, show rules, and quality standardsTravel approximately 20% to support client activations

Maintain accurate project and financial records in internal systems

Ensure consistent delivery of ≥40% gross margin on projects

Support estimating, proposals, invoicing, and timely follow-up on unpaid invoices

Continue developing your skill set while contributing to team growth

Proactively identify opportunities to strengthen client relationships

Participate in internal brainstorming sessions, sales pitches, and capabilities presentations

Qualifications

Passion for client service and experiential marketing

Experience in event operations, face‑to‑face marketing, or creative agency environments (pharma or healthcare experience a plus!)

Strong organizational, communication, and multitasking skills

Ability to thrive in a fast‑paced, entrepreneurial environment

Flexible, solution‑oriented, and collaborative mindset

Bachelor’s degree (B.A. or B.S.) or equivalent combination of education and experience

2+ years of experience in account coordination, project management, or similar roles

Proficiency in Microsoft Office and project management tools

Strong problem‑solving skills and business acumen

Diversity and Inclusion
Jack Morton and Genuine are equal opportunity employers; we strongly value diversity at our companies. We do not discriminate on race, religion, color, national origin, disability, sexual orientation, gender identity, gender expression, age, marital status, veteran status, or any other basis prohibited by law.

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