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Sales Director - NYC, NY

Shoptalk, Albany, NY, USA

Pay: $85,600-$182,200/yr

Job type: Full Time


Sales Director – NYC, NY
Fiserv is seeking a dynamic, results‑driven Sales Director to lead our team of outside sales specialists in driving new logo growth through relentless prospecting and disciplined pipeline execution. This role is built for a true hunter who thrives on opening doors, creating net‑new opportunities, and coaching a team to consistently build, progress, and convert a high‑velocity pipeline to exceed revenue targets.

Responsibilities

Lead a team of eight to twelve high‑performing, full‑cycle sales specialists focused on hunting and winning new SMB accounts for Clover solutions.

Set and drive a clear new‑business operating cadence (daily activity targets, weekly pipeline generation goals, and monthly bookings) with accountability to results.

Build a team culture of proactive outbound prospecting (cold calling, door‑opening, social selling, and email outreach) that continuously feeds a healthy top‑of‑funnel.

Own pipeline management standards: stage definitions, next‑step rigor, aging/clean‑up, close plan quality, and consistent Salesforce hygiene (and platforms like BentoBox) to ensure a trustworthy, actionable pipeline.

Coach and develop direct reports through ride‑alongs, call reviews, and regular deal/pipeline inspections—improving conversion at each stage from connect to implementation.

Deliver accurate weekly forecasting and reporting, including pipeline coverage, stage‑by‑stage conversion, lead sources, activity levels, and key risks
ext actions.

Drive a high‑volume outbound motion from territory targeting and list building through discovery, proposal, negotiation, and close—ensuring consistent pipeline creation and progression.

Establish a trusted‑advisor approach that wins new business and sets the foundation for long‑term client relationships and expansion opportunities.

What you will need to have

Minimum of three years of successful SMB B2B sales and sales leadership experience with a consistent track record of new logo acquisition (hunter profile) and team performance in outbound prospecting.

Proven ability to build, manage, and improve a high‑velocity pipeline: qualification, stage progression, deal strategy, CRM hygiene, and forecasting accuracy.

Passion for developing talent through structured coaching, clear expectations, and performance management—celebrating wins while driving continuous improvement.

What would be nice to have

Prior experience with merchant services.

Embedding and encouraging a trusted adviser approach to B2B sales.

Experience in SaaS or software sales (highly desirable but not mandatory).

Salary Range
$85,600.00 - $182,200.00 (These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.)

Our commitment to Equal Opportunity
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

Contact for accommodation
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com.

Note about agencies
Fiserv does not accept resume submissions from agencies outside of existing agreements. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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