Content & Procedure Specialist - NC

Business Execution Consultant 2 Content & Procedure Specialist (Contingent)
Location: Charlotte, NC Zone 2 (Onsite / hybrid expectations per Financial Services contingent standards)

Contract Length: 6mo

Pay Rate: $46 - $49

Top Requirements

2+ years of Business Execution, Implementation, or Strategic Planning experience

Strong written communication skills, including professional documentation and content creation.

Experience with Content Management Systems (CMS) for maintaining and publishing content.

Experience with procedure writing and documentation, including process flows and standards documentation.

Proficiency with Microsoft Word for structured documentation and reporting.

Ability to analyze business needs and provide clear, well-documented solutions

Plusses

Experience in banking or financial services environments

Familiarity with process improvement initiatives

Experience working in regulated environments with compliance requirements

Strong organizational skills and attention to detail when managing documentation

Job Summary
The Business Execution Consultant 2 supports low to moderately complex business execution initiatives focused on content creation, documentation, and process improvement. This role is responsible for reviewing and maintaining procedural documentation, supporting content management systems, and ensuring alignment with enterprise standards and compliance requirements. The consultant will collaborate with business partners to analyze requirements and deliver clear, accurate, and well-organized documentation.

Day-to-Day Responsibilities

Develop, update, and maintain procedures, policies, and documentation

Manage and publish content through Content Management Systems (CMS)

Review existing materials for accuracy, clarity, and compliance alignment

Support business teams by translating process requirements into clear documentation

Analyze basic to moderately complex business challenges and recommend process improvements

Collaborate with stakeholders to gather information and ensure documentation meets business needs.

Ensure deliverables adhere to enterprise standards, policies, and compliance requirements

Provide support on documentation audits and updates

Maintain consistency, structure, and quality across all written materials.

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