Membership Sales Manager

Sagelane Autospa & Carwash is a premium, on-site vehicle care amenity for residents of Class A multifamily properties. We deliver weekly car washes — exterior and interior — directly in residents' parking spots. No scheduling, no hassle. We partner with leading multifamily operators (Hanover, Hines, Kairoi, and others) to roll out our service portfolio-wide.

We're scaling rapidly across Texas and need a Membership Sales Manager to own resident membership growth — turning every property launch into a thriving member base, and building the systems that let us scale into the thousands.

The Role
The Membership Sales Manager owns Sagelane's B2C resident membership funnel end-to-end. This is not a B2B property-acquisition role — your job is to convert the residents inside our partner properties into paying weekly members, retain them, and grow average revenue per member through service add-ons.

You’ll build the sales engine from the ground up: process, playbook, technology stack, and team. As we expand to dozens of properties, the difference between 8 members per property and 30 is entirely in how well this function runs.

What You’ll Own

B2C membership sales strategy. Convert resident interest into paid memberships at every launched property, with clear targets per property and per market.

Sales process and playbook. Build the repeatable funnel — from QR signup through first wash through long-term retention. Document it so anyone can run it.

Sales tech stack. Stand up a CRM that integrates with our app's lead pipeline. Build dashboards that show conversion rates, member lifecycle stages, and churn signals in real time.

Resident lifecycle marketing. Own the cadences — welcome flows, reactivation outreach for previous members during relaunches, win-back campaigns, referral programs, and upsell to interior services.

Resident events and on-site activations. Partner with operations on Carwash & Coffee, Sip & Shine, and other property events. Convert event attendees into members on-site and in the days that follow.

Property launch performance. Hit membership targets within the first 45–60 days of every property launch. Diagnose underperforming properties and fix them.

Sales team building. Hire, train, and lead a team of membership reps as we scale. Likely 2–3 hires in the first 12 months.

Pricing and packaging. Test and refine membership tiers, add-on services, and promotional offers. Make data-driven recommendations on what to keep, kill, and launch.

What We’re Looking For
Required

3-5 years in sales, with at least 1-2 years leading a B2C sales or membership growth function

Experience growing membership or subscription sales; exposure to process-building a plus

Hands‑on experience standing up a CRM and sales tech stack (HubSpot, Salesforce, or similar) and integrating it with product/lead‑gen systems

Strong analytical chops: comfortable in a spreadsheet, able to build conversion funnels, calculate LTV/CAC, and use data to drive decisions

Interest in building a team as we scale — hands‑on first, then hiring

Strongly Preferred

Experience selling memberships, subscriptions, or amenity services to a defined community (multifamily, country clubs, gyms, lifestyle brands)

Familiarity with multifamily real estate, property management partnerships, or PropTech

Background scaling a service business across multiple metros

Comfort with a high‑touch, concierge‑style brand voice ("quiet luxury, delivered weekly")

Why This Role Is Different

Greenfield process building — you're designing the membership engine, not maintaining one

Captive B2C audience — every property gives you a defined pool of prospects who already know you exist

Operational tightness — service is property‑by‑property, so feedback loops are fast and targets are concrete

Real growth — we're rolling out across Texas now, with national scale on the horizon

If you've ever wanted to build the sales function for a category-defining service business, this is that opportunity.

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