Principal Program Manager

JOB TITLE: Principal Program Manager

LOCATION: San Francisco, CA (Open to Remote; CST and PST time preferred)

PAY RANGE: $102 - $112/hr.

DURATION: 6 months

TOP 3 SKILLS:

Program and project management across multiple parallel initiatives using standardized frameworks and timelines

Advanced reporting and metrics tracking for KPI/OKR performance, including dashboard creation and executive-level reporting

Hands-on experience with Jira, Confluence/Wikis, Slack, and related workflow automation or AI-enabled productivity tools

Company:

Our client is a global leader in creative software, offering innovative tools for digital media creation, design, and marketing.

Job Description:

This role is to provide program support for a high-performing, fast-paced Growth/PLG leadership team that drives data-driven strategy across the organization. Program management serves as a critical driver in driving cross-functional teams, Exec reporting associated with OKR targets, and a data science team with an ambitious strategic roadmap.

Duties:

Planning, Scheduling, and Execution: Create and update parallel program frameworks and timelines, manage execution, ensure alignment on milestones, identify and manage dependencies, and mitigate risks

Coordination and Communication: Provide clear, concise, and regular updates to leadership, stakeholders, and team members, facilitate cross-functional team meetings, drive priority and act as a liaison among contributing teams

Documentation and Reporting: Ensure project documentation is complete, current, and appropriately stored, create and distribute regular progress reports highlighting key achievements, risks, and next steps

Metrics, Process Scaling, and Opportunity Assessment: Develop clear mechanisms to track and report metrics, standardize scalable processes for growth initiatives, and build frameworks to help the team evaluate new product and marketing opportunities

Risk Management: Identify potential risks proactively, develop mitigation strategies, maintain a risk register, and ensure effective risk communication and management

Skills:

Strong organization and prioritization skills to effectively manage multiple projects/workstreams simultaneously, especially when priorities shift rapidly

Ability to recognize ambiguity and align on a decision-making framework, drive conversations to bring clarity, and enable decisions to be made in a timely manner

Ability to build strong positive relationships crossing org boundaries and leveraging those relationships to exert influence for a positive outcome. Skills: persuasion, empathy, persistence, and adaptability

Ability to create or enhance frameworks, standards, processes (Jira, Wikis, Slack) as needed to help teams execute effectively in a fast-paced environment. The ability to simplify processes as needed is a key skill

Ability to understand facts and aid in unbiased, informed decision-making. Understanding the bigger context and presenting the data to various levels of the organization

Ability to collaborate with data science teams, navigate KPI/OKR frameworks, and utilize insight-driving tools to inform decisions and communicate results effectively

Working knowledge of AI tools and their application in automating tasks, optimizing team workflows, and improving operational outcomes is a plus

Education:

Relevant Bachelor s degree and/or an advanced degree in a related field or equivalent

8 10+ years of relevant experience

BENEFITS SUMMARY:

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate or annual salary only, unless otherwise stated. In addition to base compensation, full-time roles are eligible for Medical, Dental, Vision, Commuter and 401K benefits with company matching.

IND123