Client Services Manager

AO Globe Life is seeking motivated individuals to join our remote team as

Client Support Specialists . In this role, you will work with individuals and families across the United States to help them better understand and access important supplemental benefit programs.
We provide structured training, mentorship, and warm leads from individuals who have

requested information about benefit options , allowing you to build valuable professional experience while working from home.
Responsibilities

Connect with individuals who have expressed interest in learning about benefit programs

Schedule and conduct virtual consultations with clients via Zoom

Explain benefit options clearly and assist clients through the enrollment process

Maintain accurate digital records and follow up with clients as needed

Provide professional customer support and build positive client relationships

Participate in ongoing training sessions and professional development meetings

Qualifications

Strong communication and interpersonal skills

Organized, dependable, and comfortable working independently

Confident using digital tools and virtual meeting platforms such as Zoom

Experience in customer service or client-facing roles is helpful but not required

Requirements

Must be legally authorized to work in the United States

Reliable internet connection

Windows-based laptop or desktop computer with a functioning webcam

About AO Globe Life

AO Globe Life partners with labor unions, credit unions, and veteran organizations to provide supplemental benefits that help protect the financial security of working families across the United States. With more than 70 years of service, our organization continues to grow by offering meaningful remote career opportunities focused on service, integrity, and professional development.

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