Account Specialist

About Us
Delta Group Logistics is a fast-growing company based in Des Plaines, Illinois. Our team is made up of dedicated and experienced logistics professionals focused on delivering outstanding services across North America.
We value strong relationships with our clients, carriers, and partners, and we strive to provide reliable, efficient solutions tailored to their needs. Our goal is to maintain a high level of service while offering fair and competitive pricing.
As a transportation provider specializing in truckload and expedited shipments, we are always looking for motivated, reliable, and team-oriented individuals who want to grow with us and contribute to our continued success.
Join us and be part of the Delta Group journey.

Key Responsibilities
Provide general support for assigned customer accounts
Follow customer-specific SOPs to ensure service quality and positive client experience
Assist with tracking and tracing shipments
Create and manage shipments in the TMS, including confirming addresses and scheduling appointments via phone or online portals
Support daily operations to ensure shipment accuracy and integrity
Work closely with Account Executives to meet specific account needs
Collaborate with team members to resolve issues efficiently
Perform other related duties as assigned

Work Experience and Background Requirements
Logistics experienced preferred
​​​​​​​Bachelor’s degree preferred, but not required
Excellent customer service skills
Ability to prioritize and manage time
Attention to detail and accuracy
Strong decision-making ability and judgment
Sharing, positive and energetic team player
Flexible thinker, solutions-oriented
Open, enthusiastic, full of energy
Proficient in Microsoft Office (Word, Excel, and Outlook)

Benefits
Competitive base salary
​​​​​​​Health, Dental, and Vision insurance
401K
Paid vacation
On-site training
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