Senior Operations Technician

Overview

We’re seeking a skilled operations technician to support mission-critical infrastructure at a large-scale facility. This role involves maintaining operational continuity, mentoring team members, and ensuring systems remain efficient and reliable. Experience in various technical systems, including electrical, mechanical, and environmental controls, is essential.
Key Responsibilities

Support and maintain uptime of essential systems
Respond to incidents and alerts as needed
Provide guidance, mentoring, and technical oversight to junior staff
Collaborate on process improvements and documentation
Coordinate with internal and external stakeholders to support system functionality
Assist with inspections, testing, vendor interactions, and infrastructure-related tasks
Contribute to training, project support, and incident analysis
Skills & Qualifications

Strong technical knowledge of HVAC systems and infrastructure operations
Proficiency with documentation and ticketing platforms
Ability to communicate technical issues clearly and effectively
Comfortable working independently or in a team, including rotating shifts
Familiarity with maintenance tools, safety protocols, and regulatory standards
Experience with power, cooling, and critical infrastructure technologies
Experience & Education

Relevant technical or administrative education or equivalent field experience - at least six years
Several years in operational roles involving facilities, equipment maintenance, or technical systems

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