Zone Supervisor

Language Requirement:

Fluency in English and Spanish is required.

Academic Requirements:

High school diploma or equivalent required; preferred: 2‑year associate degree from an accredited institution or two or more years of college‑level coursework in a related field.

Certifications:

First aid, CPR, and emergency behavior intervention.

Work Experience:

Required – minimum of one year of related experience and/or training; preferred – two or more years of related experience and/or training.

Critical Action Items & Measurable Deliverables

Meet all federal and state regulatory guidelines and standards applicable to this position.

Report all serious incidents and daily activities to the Shelter Manager.

Assist with the development of shift schedules and staff assignments to ensure the safety of the service population and coworkers.

Monitor, coordinate, and delegate daily facility operations tasks as needed throughout the shift.

Know the procedures for and monitor proper dispensing of non‑prescription medications when medical staff are not on duty.

Supervise the general interaction of the service population by promoting positive interaction among children and encouraging responsibility in daily routines.

Plan, organize, and supervise activities for children in accordance with the daily activity schedule.

Identify routine maintenance work/repair and report it to the Shelter Manager.

Participate in scheduled meetings, in‑service training, and team decisions.

Assist in the household laundry of linens, children’s clothing and routine cleaning of bedrooms and living areas.

Ensure that records regarding clothing and personal items are maintained and updated accurately and in a timely manner.

Assume responsibility for scheduling air and ground transportation of the service population when needed.

Work evenings, weekends, and holidays as needed or requested by the position supervisor.

Implement Compass Connections safety protocols, including evacuating with the children and other staff in case of an emergency.

Maintain Compass Connections professional and ethical standards of conduct outlined in the employee handbook, including demonstrating respect for agency staff, children, and community members and complying with the required dress code at all times.

Other Responsibilities

Supervise the unit managers assigned to this position and solicit ideas from them, providing constructive feedback to all supervised staff regarding work habits, communication, and safety.

Mentor and assist new hires and coworkers during the general observation training period.

Complete timely and accurate documentation in accordance with agency policies, procedures, contract, and regulatory requirements and standards.

Frequently traverse from one area of the physical plant to another.

Meet all deadlines required by program supervisor and federal partners.

Requirements

Pass a pre‑employment drug screen and random drug screens throughout employment.

Provide proof of work‑eligibility status upon request.

Pass a pre‑employment and biennial criminal background checks.

Demonstrate the ability to respond sensitively and competently to the service population’s cultural and socio‑economic characteristics.

Work collaboratively with other staff members, service providers, and professionals.

Provide crisis intervention according to training provided by Compass Connections when needed to maintain a safe environment.

Work in a fast‑paced environment and maintain emotional control and professional composure at all times.

Maintain computer literacy required to meet the responsibilities of the position.

Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.

Demonstrate a working knowledge of all Compass Connections policies and procedures.

Compass Connections is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). All employees must receive an annual influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires are responsible for providing proof.

Equal Employment Opportunity (EEO) Statement
In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., Age Discrimination in Employment Act (ADEA), Americans with Disabilities Act (ADA)), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state, and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

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