GMP Supervisor

Job Description
This position is responsible for Operations Supervision of Lead GMP cleaner and frontline employees, auditing work performance, giving direction, motivation, and guidance to GMP team members.

Full time schedule is 7:00 am – 3:30 pm, Monday through Friday, including weekends.

Pay:

$29.35 per hour.

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.

Benefits
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management.

Essential Functions

Manage Lead GMP Technician

Manage Frontline team members

Head count management & hire onboarding

Performance management

Manage Epay time keeping for reports

Conduct quality improvement inspections within assigned areas of responsibility

Ensure quality and satisfaction levels meet and/or exceed expectations

Assure the highest quality of customer satisfaction

Assist with training and development

Provide guidance in safety, cleaning processes, procedures, and chemical usage to cleaning crew

Counsel crew members regarding tardiness, absenteeism, work performance, etc., using proper documentation procedures

Lead and participate in a team to ensure successful completion of assigned tasks

Be responsible for running and leading the shift in the absence of the Supervisor

When the Supervisor is present, the lead worker may be responsible for directing smaller work groups

Assist the Supervisor and Shift Manager in the direction and supervision of field employees

Although disciplinary authority is not given to this position, it is expected that the Lead will report performance issues to the Supervisor

Establish and maintain effective communication and working relationships with passengers, co‑workers, shift coordinators, supervisors, managers, etc.

Comply with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities

Responsibilities

Provide leadership and direction to team members

Provide open communication between field employees and management

Provide positive coaching to team members

Assist with the training of housekeeping staff and schedule work assignments

Assist with making daily and weekly work schedules

Oversee and perform cleaning operations in assigned building

Takes care of keys and access cards for the property

Reports damaged, broken, and out‑of‑work features/items

Ensures premises are secured at all times

Oversee and perform additional service requests (tag job) in assigned building

Work with Area Manager to schedule jobs with Property Manager and cleaning crew to complete the work

Coordinate scheduling of cleaning crew

Oversee quality of jobs and confirm completion with Area Manager

Provide training to all new hires assigned to the building

Attend and participate in all meetings and training sessions involving assigned property and crew

Complete timesheets, validate timesheet accuracy, and deliver timesheets to office

Check supplies, equipment, and chemicals weekly

Complete order forms completely and accurately

Coordinate equipment usage and inventories

Perform all tasks and duties required of your team

Miscellaneous duties as assigned

Qualifications

Must be 18 years of age or older.

Preferred Qualifications

Customer Service Experience

1 year of similar work experience

About Us
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue‑chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888‑328‑8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case‑by‑case basis.

ABM participates in the U.S. Department of Homeland Security E‑Verify program. E‑Verify is an internet‑based system used to electronically confirm employment eligibility.

ABM is a military‑friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world‑class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post‑military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.

For more information, visit www.abm.com.

#J-18808-Ljbffr