Social Media Content Creator & Account Manager

Responsibilities
Account Management

Serve as the primary point of contact for assigned clients

Lead monthly client meetings to review strategy, progress, and results

Respond promptly to client inquiries, requests, and issues

Build and maintain strong client relationships to support satisfaction and retention

Content Creation

Develop on-brand social media content including graphics, short-form videos, GIFs, and carousels

Add captions, text overlays, and audio to video content with professional-grade quality

Build monthly content calendars, content pillars, and brand guidelines per client

Schedule and publish content via Buffer; monitor post performance

Run and optimize paid social media ads for engagement and reach

Monitor comments and messages across client channels; respond professionally to build community

Compile monthly reports and meet with client monthly to review key metrics and strategic insights

Required Skills and Experience

1+ year of professional social media management or digital marketing experience, with at least some of that in professional services or B2B

Proficiency in Buffer, Slack, and Canva

Strong graphic design skills and video editing capability (captions, intros/outros, etc.)

Ability to develop brand guidelines and content strategy from the ground up

Experience managing client communications in a professional, agency, or consulting context

Excellent organizational skills and attention to detail

Preferred Skills

Experience running and optimizing paid social campaigns

Comfort interpreting analytics and translating data into strategy recommendations

Strong written communication skills - you can write in the voice of a professional, not a brand influencer

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