The VP, Internal (Employee) Communications & HR Communications is responsible for leading the enterprise employee communications function—including all HR communications, executive employee communications, internal functional communications, culture intiatiives HUB/Intranet and Workplace TV content, and our quarterly town halls —to strengthen alignment, engagement, and trust across the organization. This leader sets the internal communications strategy, operating model, governance, and measurement framework; partners closely with People/HR, Workplace, Legal, Compliance, and senior leadership; and ensures employees receive timely, accurate, and actionable information through the right channels and formats.
This role is accountable for writing and approvals of all internal communications materials, and managing all employee communications requests while continuing to build and evolve the internal communications ecosystem (The HUB, HR comms calendar, strategic/PR announcements, organization announcements/leadership cascades, executive messaging, employee programming, town hall management, and in-office channels, elevating the employee experience and supporting a "One team” culture.
Scope & Mandate
Enterprise employee communications (owned):
· HR/People communications (total HR comms function)
· Functional/internal stakeholder communications (cross-company)
· Executive and leadership cascade communications (CEO/ELT messaging, town halls, critical updates)
· Channel strategy and governance across internal comms platforms
· Measurement, analytics, and continuous improvement to close "data gaps” in internal communications
Qualifications
· 10+ years in internal communications and/or HR communications, including enterprise-scale change communications and executive messaging.
· Demonstrated ability to build internal comms strategy, channel governance, and measurement frameworks—moving from "activity” to "outcomes.”
· Exceptional writing and editing skills; can translate complex topics into clear, employee-ready communications fast.Strong stakeholder management and sound judgment in sensitive, confidential, and compliance-aware environments.
· Experience in financial services, fintech, or similarly regulated environments.
· Experience modernizing internal comms ecosystems (HUB/intranet, Teams governance, digital signage, manager cascade).
· Familiarity with employee engagement measurement and change management methodologies.