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Agent Experience Lead

Compass · Washington, DC, USA ·

Pay:
$27-$30/hr
Job type:
Full Time

Compass is seeking an Agent Experience Manager to serve as the first point of contact for new customers. This role involves managing a portfolio of customers, promoting the adoption of Compass technology, providing essential marketing support, and mentoring staff. Candidates should have 2-3 years of experience in customer service or training, excellent communication skills, and a passion for helping agents. The position is office-based at the Capitol Hill Office in Washington, D.C., with a pay rate of $27.00 – $30.00 per hour.
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