Director, AI-Driven Customer Experience

Curri, located in Ventura, CA, is hiring a Director of Customer Experience to transform the customer and driver support function. This role requires a builder-first mentality to create an automated, high-quality support system. You'll be responsible for end-to-end support management, from account issues to payment processing, and will report directly to the COO. The position offers competitive compensation, including salary and equity, with a preference for office presence but flexibility for hybrid work.
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