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Director, AI-Driven Commerce & Customer Experience

Laudio · Gilbert, AZ, USA ·

Pay:
178.000
Job type:
Full Time

Ascend Learning, NASM’s parent brand, seeks a Director of Business Process Architecture to architect NASM’s end-to-end commercial customer experience across Marketing, Sales, eCommerce, and Operations. The role blends process design, tech architecture, and AI-driven personalization to drive organic growth and revenue.

The position partners with executives to shape agentic AI strategies, customer data architecture, and MSP delivery, combining strategic vision with hands-on design leadership in a

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