Mediabistro logo
job logo

Contents Manager

IICRC, Grand Prairie, TX, USA

Pay: $50,000-$65,000/yr

Job type: Full Time


divh2Contents Manager with Paul Davis/h2pWhat does a Contents Manager with Paul Davis do?/pulliLead a team of hardworking individuals serving others within your community/liliMake a difference for others that have had a disaster strike their property/liliTake pride when your team completes projects on budget with an exceptional customer experience/liliBe empathetic and show a sense of urgency while communicating through modern technology/li/ulpWhy Join the Team?/ppPaul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, providing industry training, and giving Contents Managers the opportunity to become experts in the field through certifications and Paul Davis University. Built upon principles of customer service, dynamic decision-making, and leadership, we have the tools to continue our rapid growth. Our team puts emphasis on living our Vision, Mission, and Values to be more than just a service provider. You are essential to coordinate teams effectively and ensure that jobs are performed profitably./ppValues:/ppDeliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement./ppVision:/ppTo provide extraordinary care while serving people in their time of need./ppMission:/ppTo provide opportunities for great people to deliver Best in Class results./ppWhy the Team Needs You?/ppServing others after a disaster has struck their property is not easy. Everyone within Paul Davis needs to have a world-class work ethic, serious attention to detail, and love to help people. It is challenging to make customers happy when faced with a traumatic event, but you will love being a Contents Manager if you take pride in your work and have fun while working with others. You will be practicing continuous improvement every day as you work to improve the performance of your team!/ppTeam Compensation and Benefits:/pulliLeadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities/liliMonthly cross-training opportunities to advance your career/liliFlex schedule - at Paul Davis we are committed to our team and their well-being. We have instituted the ability to flex hours that ensures team members get the time they need for personal matters while still being able to work full time./liliPaid training/liliReferral program/liliGreat culture and team dynamic/liliHourly pay: $16.00 to $22.00/hour based on experience and certifications/liliBonus opportunities based on performance/li/ulpTeam Qualifications (Requirements):/pulliDesire to join a world-class team and contribute a positive attitude/liliDedication to customer service/liliAbility to lead others from diverse backgrounds/liliExcellent written and verbal communication skills/liliIICRC Training Designations a plus (Fire, Water, Odor, Upholstery Restoration)/liliAbility to adapt to change/liliValid drivers license with a clean record/liliHave the ability to work nights/weekends and overtime, if needed/liliDesire to continually learn new things/li/ulpRole on the Team (Job Responsibilities):/pulliFoster an environment of collaboration and teamwork within the division and company/liliSelf-managing and time management skills/liliWriting estimates per carrier guidelines for pack-outs, content cleaning, pack backs, and laundry restoration/liliJob schedule management and coordination/liliFocus and dedication to providing excellent customer service./liliAssist other team members when needed and foster a positive working relationship with other departments./liliBe a great representative of our brand!/liliDeliver thorough, proactive direct communication with internal staff, customers, quality assurance and insurance adjusters./liliMeet clients and adjusters on-site to assist in issue resolution and provide a professional opinion./liliRe-inspect job sites for quality control./liliIssue resolution - be the point of contact for customers if they have any questions and/or concerns and resolve those in an effective and timely manner./liliMaintain inventory of clean, properly stocked, and organized trucks along with all company equipment./liliManage projects and existing crews/liliSupervise pack-outs and inventory/evaluation of items/li/ulpPlease apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you. We support and hire Veterans and we are an Equal Opportunity Employer Compensation: $50,000.00 - $65,000.00 per year/ppWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law./ppSince 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada./ppWe have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do./p/div