Junior Agency Account Manager

Junior Agency Account Manager
INFUSE is a B2B demand generation company that partners with agencies to help their end‑clients drive pipeline and revenue through targeted media campaigns. We deliver measurable business outcomes at scale.

We’re looking for a Junior Agency Account Manager to join our team of five. You’ll own and manage a book of agency partners, acting as the primary point of contact and building strong, trusted relationships. Your core focus will be retaining and growing revenue across your agency accounts—helping them deliver demand generation results for their end‑clients through INFUSE’s services, while identifying opportunities to expand the partnership.

While the role is remote‑first, it’s also a genuinely client‑facing position. You’ll be expected to meet agency partners and attend industry events in person, so you need to be someone who thrives in those environments and enjoys building relationships face to face as well as over a screen.

We invite you to apply if you have 1–2 years of experience in account management, client services, or B2B media, and you want to develop commercially in a fast‑paced demand generation environment.

Key Responsibilities

Manage a dedicated book of agency partners end‑to‑end, serving as the day‑to‑day contact for each agency

Build and maintain strong agency relationships through regular communication, in‑person meetings, and attendance at industry events

Understand each agency’s end‑client needs and position INFUSE’s demand generation services to support their goals

Identify and pursue revenue growth opportunities within existing agency accounts through upselling and cross‑selling

Represent INFUSE at client meetings, conferences, and events—acting as an ambassador for the business

Work closely with internal teams to ensure campaigns are delivered on time, on brief, and to a high standard for agency partners and their end‑clients

Monitor campaign performance and prepare agency‑facing reports, translating data into actionable insights

Conduct regular account reviews and QBRs (quarterly business reviews) with agency partners

Maintain accurate and up‑to‑date records in Salesforce, including pipeline, activity, and forecasting

Flag risks to agency account health early and work proactively to resolve issues

Contribute to team processes, sharing learnings and best practices across the account management team

About You

1–2 years of experience in account management, client services, or a commercial role within B2B media, demand generation, or a related agency environment

Personable, confident, and genuinely enjoy building relationships—"you light up a room, not just a Zoom call"

Comfortable and energised by in‑person client meetings, networking, and industry events

Commercially minded with a genuine interest in growing revenue and hitting targets

A strong communicator, both written and verbal, capable of presenting confidently to agency stakeholders

Organised and detail‑oriented, able to manage multiple agency accounts and priorities simultaneously

Experience using Salesforce (or a similar CRM) to manage accounts and pipeline

Comfortable working remotely and managing your own time effectively

A proactive, self‑starter attitude—doesn’t wait to be told what to do

Nice to Have

Experience in B2B demand generation specifically

Familiarity with content syndication, programmatic, or ABM campaigns

Understanding of B2B buying cycles and how marketing drives the pipeline

Experience working in or with media agencies

What We Offer

A remote‑first working environment with access to WeWork locations globally for in‑person collaboration

A small, close‑knit team where your contributions are visible and valued

Regular opportunities to attend client meetings and industry events

The opportunity to develop your commercial and strategic account management skills in a growing company

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