CSS Account Director – Managed Clients

Role Overview
You will own Genie's most valuable retailer relationships, lead a team of Account Managers, and be directly accountable for the gross profit performance of the Managed portfolio. Your role will entail:

Commercial Ownership and GP Accountability

Affiliate Practice and Governance

Strategic Account Leadership

Managed Success Playbook

Team Leadership

Team Collaboration and Senior Leadership

Key Responsibilities

Own the gross profit performance of the Managed portfolio, with targets for growth and retention.

Drive GP improvements through exclusive partnerships and disciplined commercial negotiation.

Lead commercial escalations within the affiliate channel.

Own and enforce affiliate governance standards.

Set and drive long-term strategies to grow value across accounts.

Build and maintain senior-level relationships with client stakeholders.

Skills & Attributes

Commercially sharp and focused on profitability.

A strong negotiator who can manage client relationships effectively.

Clear communicator with the ability to adapt style as needed.

Experience in building credibility with clients.

A builder who thrives on creating frameworks and processes.

Operationally disciplined with strong follow-through.

Comfortable with ambiguity and working in a fast-paced environment.

Experience

Proven track record at Account Director level or equivalent.

Experience managing high-value client relationships and driving commercial outcomes.

Background in performance marketing with exposure to affiliate models.

Experience leading and developing a team of account managers.

Demonstrated ability to negotiate commercially at a senior level.

Exposure to affiliate channel governance is an advantage.

What We Offer

Remote Working Allowance: £126 per month.

Flexible Working Options.

25 Days Annual Leave + Bank Holidays + Your Birthday.

Enhanced Absence and Family Leave Policies.

Workplace Pension: 4% employee contribution matched by Genie.

Employee Referral Scheme: Bonus for recommended hires.

Electric Car Scheme for leasing.

Genie Academy: In-house training for aspiring digital marketers.

Quarterly Social Events.

Access to Spill: Professional therapy sessions.

Wellness Activities and Workshops.

Wellbeing Perks: Paid eye tests and contributions for DSE glasses.

Genieversaries: Awards for work anniversaries.

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