Digital Marketing Manager for a Marketing Agency (US-based/Remote)

Our Digital Marketing Manager is the air‑traffic controller, pilot, and ground crew all rolled into one: keeping communication clear, projects on course, and clients feeling like they’re flying first class. If you thrive in fast‑moving airspace and love helping teams deliver flawless landings, this role will feel like cruising altitude.

Responsibilities
Your days will shift between leadership, communication, strategy, and keeping every project on the radar. You’ll:

Review & Feedback

Review deliverables before they reach the client

Give thoughtful feedback that helps the team stay on course

Client Communication

Be the primary point of contact for assigned accounts

Lead meetings where goals are clear and everyone knows the flight path

Handle concerns calmly and proactively

Project Oversight

Track timelines, budgets, and resources so nothing falls off the radar

Anticipate risks—like scope creep or delays—before they become emergency landings

Document and communicate client requests with precision

Strategy & Alignment

Turn business goals into actionable strategies

Ensure specialists’ work aligns with the big‑picture flight plan

Spot opportunities for upsell or cross‑sell that benefit both client and agency

Agency Contribution

Share learnings and refine processes across the team

Model accountability, collaboration, and positive culture

Help leadership improve our services and set the standard for how we operate

People who shine in this role tend to

Stay incredibly organized—even with multiple planes in the sky

Build trust quickly and communicate with clarity

Think strategically and act decisively

Keep a cool head even when the weather changes

Lead with empathy while still holding the bar high

Love helping a team rise to the occasion

What Success Looks Like

Clients feel confident and supported

Projects hit deadlines and goals with smooth descents

Your team feels guided, appreciated, and ready for bigger challenges

Deliverables consistently meet Stratosphere quality

You’re steering outcomes, not just completing tasks

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