Strategist, Lifecycle Marketing

UN/COMMON is a digital experience and marketing agency that launches and grows the world's best emerging brands. We believe the future of consumer-facing brands starts with creating authentic stories built for the consumer first and brand second. We are extremely proud to work with revolutionary brands such as Selena Gomez's Rare Beauty, Dermalogica, Liquid Death, Lemon Perfect, and more.

We are an employee and customer-centric agency bringing mission first brand stories to life to benefit the greater good and better people's lives. And we have a TON of fun doing it!

As a Lifecycle Marketing Strategist at UN/COMMON, you'll oversee the strategy for multiple clients in the beauty, wellness, fashion, and lifestyle industries. You will also be responsible for mentoring Specialists on the team while ensuring that business goals are met. You are a problem solver who is excited about innovating solutions and putting the client at the center of everything you do.

We are only accepting applications for candidates in the United States at this time.

What will I be doing?

You'll be responsible for each of your client's email and SMS program's health and be accountable for revenue and growth strategies, monitoring key KPIs such as conversion and engagement rates regularly to strategically recommend optimizations
Overall account management is a core function of this role, including project management of strategic initiatives, ensuring all deliverables are provided on time, managing the scope of work for your clients, and ensuring overall client happiness
You will work closely with Lifecycke Marketing Specialists and be accountable for overseeing their deliverables and performance for shared clients
You'll coordinate with the design team on key campaigns and strategic projects to ensure optimal branding and customer experience on behalf of our clients
Solve problems. Whether you're addressing a client's concern or streamlining an agency process, you are eager to bring purposeful ideas about improvement
On a monthly and quarterly basis, you will provide robust reporting to clients that analyze program performance and provide thorough key takeaways and actionable insights that inform the strategic roadmap for your assigned clients that encompass well-thought-out strategies and optimizations that drive revenue for our client's programs
You will report to a Lifecycle Marketing Team Lead. You will also work closely with the Director and the entire Retention Marketing Team to collaborate on new initiatives and department projects

Requirements

3-5 years of experience doing retention marketing (email, SMS, loyalty programs, etc.). Your current or previous role would have consisted primarily of "email, retention, CRM, or loyalty marketing."
Agency experience strongly preferred, where you were responsible for managing client accounts. Alternatively, you've worked in-house for a brand managing their email marketing efforts and working with key stakeholders across the organization
Very comfortable speaking with clients, thoroughly explaining strategies, going over presentations, managing scope conversations, and believe that clients understand you clearly and have developed trust in your recommendations
Passion for developing creative retention marketing strategies and customer journeys. You want to take retention marketing to the next level, not just do the same cookie-cutter, one-size-fits all strategies
Advanced ESP and SMS platform knowledge and can adapt quickly to new ESPs. Our team works exclusively on Klaviyo for email, and Attentive / Postscript for SMS. Experience with these platforms are a plus!
Advanced understanding of email analytics and writing actionable insights and developing a strategic roadmap from that data
Significant knowledge of triggered email and SMS campaigns, how behaviors onsite impact them, and the overall technical aspects of eCommerce email programs
Can easily navigate the ESP and troubleshoot, research, and resolve issues with data, workflows, segments, etc
A team-first mentality. Speak up when you need help and inspire others on the team to grow
Solid organization skills and the ability to manage several different projects at one time

Benefits

Starting $85,000
Fully remote
Health, Dental, and Vision Insurance (we contribute to employee premiums)
$500 equipment stipend to set up your workspace
23 Days PTO
10 Company Holidays
Half-Day Friday's - Year-Round!
12 weeks 100% paid parental leave
Retirement plan with 4% match

Equal employment opportunity

We are an equal opportunity employer and foster an inclusive environment. We welcome people from diverse backgrounds and perspectives to apply to our positions. This is something we're serious about- we are constantly striving to listen better and be better.

We are not accepting solicitations from agencies or other entities seeking to assist in the hiring of this role.
Seniority level

Seniority level Associate
Employment type

Employment type Full-time
Job function

Job function Other
Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at UN/COMMON by 2x
Sign in to set job alerts for “Marketing Strategist” roles.

United States $143,300.00-$214,900.00 2 weeks ago
United States $158,000.00-$223,000.00 1 week ago
United States $143,300.00-$214,900.00 5 days ago
New York, NY $55,000.00-$70,000.00 2 months ago
Digital Manager – Game-Changing Beauty Brand – Remote (US)

Social Media & Content Marketing Manager

United States $95,000.00-$100,000.00 1 day ago
Florida, United States $60,000.00-$70,000.00 3 weeks ago
New York, NY $60,000.00-$70,000.00 3 weeks ago
Product Marketing Manager, Consumer (Remote)

United States $106,000.00-$198,000.00 1 day ago
United States $75,000.00-$90,000.00 1 week ago
Boston, MA $60,000.00-$70,000.00 3 weeks ago
California, United States $60,000.00-$70,000.00 3 weeks ago
United States $70,000.00-$80,000.00 3 weeks ago
United States $116,000.00-$159,500.00 1 week ago
Chicago, IL $60,000.00-$70,000.00 3 weeks ago
United States $96,000.00-$132,000.00 1 week ago
United States $95,000.00-$125,000.00 6 hours ago
Creative Strategist, Emerging Media & AI

United States $80,000.00-$90,000.00 1 week ago
United States $110,000.00-$217,000.00 5 days ago
United States $120,000.00-$135,000.00 1 week ago
United States $75,000.00-$90,000.00 6 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr