Coordinator, Alexandria LaunchLabs – Cambridge

The Coordinator for Alexandria LaunchLabs – Cambridge will be responsible for supporting the day-to-day operations of the Alexandria LaunchLabs site and assist LaunchLabs member companies with administrative and coordination matters. The incumbent will be a hospitable and detail-oriented individual interested in providing superior support and developing creative ideas to best support our community. Strong communication and organizational skills are required.

Essential Duties and Responsibilities
Operational Coordination and Administration

Act as main point of contact with Facilities and Asset Services on all site and operational matters

Coordinate services with in-suite vendors, such as janitorial, pest control, and AV support

Support the Alexandria LaunchLabs Site Head and the Laboratory Operations Executive Director with general site operations and administration, including but not limited to:

Manage space and equipment resources and related IT/AV needs

Oversee LaunchLabs member portal associated content and visitor, IT, and facilities requests

Maintain and manage office-based vendor contracts

Assist with invoices and annual budgeting

Help manage the organization and stock of the office and pantry

Assist with shipping and receiving of packages and mail

Prepare communications to member community

On-Site Reception and Member Support

Serve as on-site reception lead, providing a welcoming, high-touch experience for members and visitors.

Manage guest registration and coordination with campus concierge staff

Process badge requests for members

Triage requests from LaunchLabs member companies

Coordinate onboarding and offboarding for member companies and maintain required documentation.

Track and process member company changes and liaise with accounting, as needed

Program and Event Planning

Assist in coordinating and executing local programming events to foster a vibrant and collaborative Alexandria LaunchLabs community.

Manage the LaunchLabs events calendar and identify opportunities to align with broader programming.

Attend local ecosystem events and seminars, as needed.

Qualifications and Experience

Bachelor’s degree or higher required.

At least 2 years’ experience working in a science-related and/or incubator/accelerator organization highly desired, preferably in a collaborative or shared working environment.

Possess an interest in life science, operations, and entrepreneurship.

Ability to work in a fast-paced multi-tasking environment and to prioritize effectively.

Strong verbal and written communication skills.

Must be detail-oriented and highly organized.

The expected base hourly wage range for this position is $36.06 to $40.87 USD hourly, plus annual discretionary bonus.

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